In the event you need to make a claim, please contact us as soon as possible. You will be required to complete a claim form and provide any additional supporting documentation as required by your claims assessor. Click here to access the relevant claim form.
We will contact you within 10 days of receiving the claim form to notify you of the status of your claim. Please contact us if you would like any additional information regarding the claims process.
If you are enquiring in relation to a claim for insurance held by your superannuation or employer fund, please contact your fund administrator for assistance.
To contact us, please select from the following options:
1300 555 625
(8am – 6pm EST Monday to Friday, excluding national public holidays)
(02) 9266 1111
GPO Box 3319
Sydney NSW 2001