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360Health Virtual Care

Medical guidance from the comfort of home 

Expert medical support at your finger tips

360Health Virtual Care provides access to expert medical support and guidance through the convenience of the 360Health Virtual Care app.

Your MetLife relationship manager can help your members, staff or clients get access to 360Health and Virtual Care. If you don't have a relationship manager, contact us for more information. 

Get in touch

50,000 leading local and global specialists

At the core of 360Health Virtual Care is our expert database of more than 50,000 of the world’s leading specialists powered by Teladoc Health, a global leader in providing virtual health care.

We use a peer nominated methodology that enables us to build a respected and unique network of specialists who are internationally recognised as the best in their field. All have one thing in common: dedication to providing expert medical guidance and support, whatever the medical concern1.

The benefits of 360Health Virtual Care

Accessible

Quick, easy access to local and international leading specialists

Advice

Advice for an existing diagnosis and treatment plan, whatever the condition1

Unlimited access

Access 360Health Virtual Care at any time and as many times as needed

No additional costs

There are no additional costs and access extends to our customer's partner and children

Confidential

360Health Virtual Care is completely confidential, the Virtual Care team do not share any personal information with MetLife2

Tamzyn's story

360Health Virtual Care can be used for a wide range of medical conditions, from serious illnesses such as cancer and heart disease, to less critical conditions such as back pain, severe migraines, skin conditions or diseases of the eye. 

Or, as in Tamzyn's case, mental health assistance. 

Speak to your MetLife relationship manager or contact us for more information on partnering with MetLife.

GET IN TOUCH

Medical

Access an in-depth medical opinion from leading global experts. Or have general health questions answered online by a GP/doctor or Paediatrician.

Mental health

Have the option of booking an in-depth mental health review3 by a team of Australian experts. Plus have general mental health questions answered online by mental health specialists.

Nutrition

Discuss general wellbeing and approaches to diet with a qualified dietician3 and receive a personalised action plan and ongoing support if needed.

Why access 360Health Virtual Care?

Second opinion

Unsure about their diagnosis and want a second opinion 

In doubt

Doubts about treatment or surgery

Reassurance

Symptoms not improving or slow recovery

Making decisions

Need help deciding between treatment options

 

Get access to 360Health Virtual Care

Speak to your MetLife relationship manager or get in touch below

1. Excludes emergency and dental 

2. Teladoc Health’s Privacy Policy is readily available and can be viewed at www.360healthvirtualcare.com/en/disclaimer

3. To access Mental Health Assist and Nutrition Consultation you need to be 18 years old or above

The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately.

You should always consult a licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regime, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.

By accessing this website you agree to comply with MetLife's Legal Notices.

The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.

360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.  360Health services are provided by a third party, Teladoc Health Pty Limited.