MetLife Expands Retail Team

MetLife is continuing to build momentum towards the launch of its retail life insurance offering with a number of new appointments to its retail sales team.

Casey Sugden joins as Senior Sales Manager for Victoria and Tasmania. He will lead MetLife’s engagement with advisers and further build the regional sales team. Mr Sugden joins from Accurium where he was Regional Development Manager, following a number of years at AIA as a Senior Business Development Manager. 

The retail team has been further bolstered with the appointment of Charlé Howard as Strategic Account Manager. Ms Howard is responsible for leading MetLife’s engagement with licensee management and research teams nationally. Prior to taking up this new role, Ms Howard was Strategic Relationship Manager in MetLife’s B2B Relationships team, managing key direct life and group life partners.

Matt Lippiatt, Head of Retail Sales at MetLife, said: “We want to be the partner advisers and licensees rely on to help them navigate the changing world of life insurance for their clients.  Charlé and Casey will further strengthen our capabilities, and I’m delighted to welcome them to our retail team.”


About MetLife

MetLife is a leading provider of life insurance, partnering with employers and super funds to help more Australians create a lifestyle they love – and providing help when they need it most. Our 150-year history and global presence gives us the scale and experience to be a valued and trusted partner in business. MetLife is the third largest group insurer in Australia, protecting more than 2.6 million people. We support our claimants to get back on their feet financially, having disbursed approximately $485 million in claims in 2017, and we provide an exceptional claims experience with access to ancillary support services to promote holistic health and wellbeing.


MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit

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