MetLife Australia awarded Life Insurance Company of the Year in Australian Insurance Industry Awards

MetLife has been named Life Insurance Company of the Year at the ANZIIF Australian Insurance Industry Awards.

MetLife CEO Richard Nunn said: “We’re delighted to have won the Life Insurance Company of the Year award. It’s testament to the hard work and dedication of our staff and what we have achieved in the last year.

“While it’s a challenging time for the industry, we’ve kept our focus on customers, striving to give them the fastest, easiest, and most caring life insurance experience.

“We’re using innovation to support them when they need it most, for example, through our digital claims solutions. And we are partnering with our super funds, employers, brokers and advisers to educate and inform Australians about their benefits and options, empowering them to take action and ensure their cover provides the right level of protection throughout their lives.”

The judges noted MetLife’s continued emphasis on customer satisfaction and contributions to the industry and community generally. In particular, they called out MetLife’s “genuine consideration for the customer as well as … [its] employees”, displaying care through internal training and professional development support, and “willingness to address positive and negative feedback with all stakeholders directly”.

Mr Nunn said: “This recognition by our industry peers means that we’re heading in the right direction and is motivation to keep striving toward leading the market by giving our customers the best life insurance experience.”

The ANZIIF awards are an annual celebration of the accomplishments of businesses and individuals across the Australian insurance industry. The 16th Australian Insurance Industry Awards recognised the finalists and winners of 17 categories, comprising individuals and companies spanning the breadth of Australian insurance.

The awards were handed out at a gala industry event at the Star Sydney on 22 August. For further information about the awards, go to


Media Contact

Michelle Lam                                                   

MetLife Australia                                   

+61 (02)9266 1164

About MetLife

MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit