TASPLAN GOES LIVE WITH METLIFE
Sydney July 01, 2019
MetLife was awarded the mandate from Tasplan back in October 2018, following an extensive tender process. Throughout the tender, MetLife demonstrated a track record of delivering solutions that are driven by technology and insights, with a clear underwriting and claims philosophy and competitive pricing for members.
The two organisations have spent the last nine months working together for the 1 July switch over of members, integrating technology platforms to enable easy and fast member interactions including claims and cover changes. Leveraging market leading award winning API technology developed by MetLife with ACORD, Tasplan members will be able to seemlessly access online facilities via the super fund.
Nick Connor, Chief Operations Officer, Tasplan, believes the transition period has been critical to making sure their members have a positive experience: “We’ve been working closely with MetLife to make sure we’re ready and there is no impact on our members. The experience should be seemless for them.
“We’ve partnered with MetLife because we believe they are the right insurer for us and our members. And seeing their focus on the customer experience, we know our members are going to get great service from them when they need it most.”
Chesne Stafford, Chief Customer and Marketing Officer, also said: “Tasplan is as equally focused on members as we are and it’s one of the reasons our two organisations have a great cultural fit. We’ve worked hand in hand to be ready for today. We can’t wait to welcome Tasplan members to the MetLife family.”
The mandate includes default death and TPD cover to all eligible members, with opt-in income protection cover for Basic members and as default for Basic Plus members.
Media Contact
Sarah Kelly
MetLife Australia
+61 (0)411 893 890
About Tasplan
Tasplan’s an $9.5 billion multi-industry, profit-for-members, public offer super fund.
- Multi-industry – From pharmaceuticals to publishing; and from banking to building, we’re a multi-industry fund, so employers from any industry can sign up.
- Profit-for-members – We never charge extra fees. We only charge what we absolutely need to, so we can keep the fund growing. We’re all about helping our members get their super sorted.
- Public offer – This means anyone can join, whatever their employment status, even if they’re self-employed.
Tasplan’s committed to a low-cost structure and we have a no commission policy – Tasplan doesn’t pay commissions to agents or financial planners. All profits are returned to members through increased returns and services.
Tasplan’s a regulated fund under the Superannuation Industry (Supervision) Act 1993. This means it can accept super guarantee contributions and rollovers from other complying funds, and attract concessional tax treatment. For more information, visit tasplan.com.au.
About MetLife
MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit www.metlife.com.au.
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit www.metlife.com.