MetLife support FSC COVID-19 TPD Claims Initiative

Sydney May 28, 2020

MetLife supports the FSC COVID-19 TPD Claims Initiative as a positive industry wide outcome that supports Australians through the health and economic impacts of the pandemic.

Life insurance companies participating in this initiative agree to ensure that if people lose their job, are stood down or have reduced working hours due to COVID-19, this will not affect their TPD cover if they make a claim for a disability occurring between 11 March 2020 and 27 September 2020 inclusive.

The initiative will apply to the existing MetLife policies we have in place.  MetLife will assess a TPD claim using the applicable disability definition based on a customer’s working arrangements as at 11 March 2020 (when the World Health Organisation declared coronavirus to be a global pandemic), if they meet the following criteria: 

  • were working in their normal capacity on 11 March 2020 (when the World Health Organisation declared coronavirus to be a global pandemic),
  • have had reduced working hours or lost their job due to COVID-19 since 11 March 2020,
  • become disabled as a result of an illness or injury between 11 March 2020 and 27 September 2020 inclusive,
  • have maintained their TPD cover at the time they become totally and permanently disabled, and
  • lodged their completed claim form on or before 1 January 2021.

This is a temporary supportive measure and will not require any formal changes to our policy terms.

Further information about how TPD Insurance works click here

About MetLife

MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit metlife.com.au.

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit metlife.com.