MetLife Australia launches inaugural Reconciliation Action Plan

MetLife Australia has marked National Reconciliation Week 2020 by launching its Reflect Reconciliation Action Plan (RAP). The RAP aims to build understanding, demonstrate respect and promote reconciliation with Aboriginal and Torres Strait Islander peoples.

The Reflect RAP is a framework for how MetLife Australia will explore and understand Aboriginal and Torres Strait Islander people and their unique needs.

Vince Watt, MetLife Australia’s Chief Financial Officer and Chair of the MetLife RAP Working Group, commenting on the launch of the RAP said:

“This is an important step for us as an organisation – we have many Aboriginal and Torres Strait Islander customers, and we know we need to understand this community in order to serve them better.

“Our customers rely on us when the worst happens and as a customer focused, purpose driven organisation, we need to understand their unique needs. We also know that we have a responsibility to all the communities we serve.

“That’s why we have chosen to begin our journey towards reconciliation by learning from Aboriginal and Torres Strait Islander communities with a Reflect Reconciliation Action Plan (RAP).”

MetLife joins the growing list of organisations that have a RAP and are working to further reconciliation with Aboriginal and Torres Strait Islander peoples. The first RAP was launched in 2006 and today there are around 1200 organisations with a RAP, reaching around 2.7 million people within those organisations.

To read the MetLife Australia Reflect Reconciliation Action Plan Click Here.

About MetLife

MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit