MetLife offers 3-month premium waiver to help flood affected customers

MetLife Australia has announced a 3-month premium waiver for retail customers who have been affected by the recent floods in New South Wales and Queensland. With thousands of people across the two states having lost homes and livelihoods, MetLife will offer the premium waiver to retail customers with a current individual insurance policy.

The premium waiver offer is available on request and for the period of 10 March to 10 June 2021, from customers within the designated flood areas*.

Meray El-Khoury, Chief Retail Insurance Officer, said:

“During difficult times, like recovering from a natural disaster, we know that our customers will benefit from the peace of mind their life insurance gives them. We also want to take some financial pressure off them while they get back on their feet. The floods have devastated communities across the East Coast of Australia, and this is a way that we can help at this time of need. It is one of the ways we demonstrate we are always there for our customers, helping them build a confident financial future.”

Advisers can contact MetLife on behalf of their clients to take up the premium offer where appropriate.

For more information, call MetLife on 1800 523 523.

Media Contact

Sarah Kelly                                                   

MetLife Australia                                   

+61 (0)411 893 890


 * NSW flood affected areas and QLD flood affected areas, according to the Australian government Disaster Assist website.

About MetLife

MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit