MetLife supports flood affected customers across Qld and NSW

MetLife Australia is supporting Retail customers and their advisers affected by floods across Queensland and New South Wales with a three-month premium waiver.

Meray El-Khoury, Chief Insurance Officer, said:

“This has been a very difficult time for advisers and their clients. For the second year in a row, these communities have been heavily affected by flooding and they need help now more than ever. Many clients are facing the challenge of flooding that is affecting their homes and livelihoods, coupled with COVID. We are offering clients peace of mind that they will continue to be covered by MetLife during this difficult time, providing financial relief as they deal with the current situation.

“In addition, we’re encouraging advisers and clients alike to access 360Health if they need extra support.”

MetLife’s award-winning 360Health program includes services and toolkits even for those not making a claim. Clients, advisers and their immediate families can access a range of resources and tools specific to health conditions instantaneously online. This benefit will see many people displaced by the floods having easy-to-access, any time health services to support their wellbeing.

The premium waiver is available for customers within the NSW flood affected areas and QLD flood affected areas, according to the Australian government Disaster Assist website. Advisers are encouraged to contact MetLife by calling 1800 523 523 to activate the waiver between 22 February to 22 May 2022.

Media Contact

For more information please contact the Corporate Affairs team: or +61 (0)411 893 890.

About MetLife

MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to affinity partners, superannuation trustees and employers in Australia. MetLife has expertise in designing and executing direct insurance programs for partners’ customers and insurance solutions to meet the needs of specific member groups. MetLife has been a specialist provider of life risk insurance products in Australia since 2005. For more information, visit

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit