MetLife is proud to have adopted the Life Insurance Code of Practice – an industry code introduced by the Financial Services Council (FSC) to ensure a consistently high level of product and service standards for all Australians.
The Code has been voluntarily developed by the life insurance industry with the objectives of:
Standards established in the Code cover aspects such as:
An independent body will monitor life insurers’ compliance with the Code.
Code standards apply from 1 July 2017. For further information or to download a copy of the Code, please refer to the Financial Services Council website.