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Understanding The Adviser-Client Relationship Report 2019

Understanding The Adviser-Client Relationship Report 2019

MetLife Australia's annual thought leadership research to help advisers build long-term relationships with their current and potential clients. 

Understanding The Adviser-Client Relationship Report 2019

MetLife Australia's annual thought leadership research to help advisers build long-term relationships with their current and potential clients. 

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About This Report

Understand the background of the research and a word from MetLife Australia's CEO.

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MetLife articles for Financial Advisers

Do your clients understand how commissions work?
Do your clients understand how commissions work?
Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services.
Why advisers need to strengthen connections with their clients
Why advisers need to strengthen connections with their clients
Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice.
Adviser-Client Research 2019 - Client Retention
Adviser-Client Research 2019 - Client Retention
Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice.
One year on
One Year On: How advisers helped drive change to the policy anniversary process
We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers.