People have a wide range of comfort levels and anxiety when it comes to the physical measures that can be put in place. It’s important to ask them how they want to be supported, and to take relevant action. Our COVID-19 Research discovered what changes employees want as they return to the workplace:

  1. Have a clearly defined transition / reorientation plan, including relevant steps – these should be different for each office and provide as much notice as possible for people to prepare
  2. Provide support to allow staff to transition back to their workplace and ensure they have the equipment they need e.g. computers, monitors, chairs etc. which may now be at home. This will be an adjustment for many people, just as it was at the start of the pandemic
  3. Improved access / supply of personal protective equipment (hand sanitiser, masks and gloves) and offer free flu shots
  4. Ensure social distancing rules are adhered to – and educating employees how to enforce these measures with other employees and customers
  5. Have surfaces thoroughly and more frequently cleaned (particularly high traffic areas) and encourage staff to maintain clean workspaces / desks
  6. Encourage digital meetings rather than physical ones. If physical meetings are needed, advise on people / space restrictions
  7. Revise seating plans, including reconsideration of hot desking
  8. Provide greater flexibility e.g. allow staff to continue working from home, or change the hours worked including start and finish times
  9. Encourage staff to stay at home if they aren’t feeling well  e.g. sneezing, coughing, runny nose etc., and reassure them it’s ok to do so
  10. Ensure clear action plans are in place in case an employee tests positive to COVID-19

Remember, what is comfortable for you may not be enough for others.

Find out more about what can be done to support employees as they transition back to the workplace in our COVID-19 Research.