Note: The member has an option to elect to continue the insurance cover, even if the member's account has been inactive for a continuous period of 16 months. The notice sent to members must tell them how they can make a written election to keep their cover.
A member's account hasn't received a contribution, rollover or other payment since 1 September 2018.
Members will be identified in the stocktake as not having contributed for 7 months.
Members will be advised that if they haven't contributed in the last month, that they may be classified as inactive for 16 months on 1 Jan 2020.
Opportunities to communicate with members to 'activate' them, including the 9 and 12 month notices.
30 days-notice that if members don't contribute, their insurance will cease and they won't be covered.