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Australian Life Insurance

Tips every financial adviser needs to know about the FASEA exams

Tips every financial adviser needs to know about the FASEA exams

Stressed about the FASEA exams? Don’t be. Dr Jeff Scott, MetLife’s Head of Advice Strategy, and a former financial planning university lecturer, offers practical tips for preparing – and passing – the test. READ MORE
Embedding an ethical culture in a new world

Embedding an ethical culture in a new world

How can we embed an ethical culture in this changing world? Pauline Vamos, Director of the Banking and Finance Oath shares the why and ways to embed ethics into your business. READ MORE
TPD insurance inside and outside superannuation – Let’s talk tax and net benefits

TPD insurance inside and outside superannuation – Let’s talk tax and net benefits

Advisers are often asked whether or not a client should own their TPD policy individually (self-owned) or have it be structured via a superannuation fund where they are a member. READ MORE
How Advisers can help Over 45s

How Advisers can help Over 45s

Australians over 45 know financial planning is important but many need help from financial advisers to understand how life insurance can fit in their plans. READ MORE
Support for advisers and clients during COVID-19

Support for advisers and clients during COVID-19

From premium waivers to hosting a webinar series for advisers, find out about MetLife’s rapid response to support advisers, customers, and employees during COVID-19. READ MORE
Building your business

Building your business

Millennial financial wellness adviser Rebecca Maher offers some clear and practical strategies to help you support your clients during these economically uncertain times, and potentially grow your business too. READ MORE
Trauma

Trauma

Trauma Insurance is often the last policy clients think about. It’s also one of the most important if someone suddenly becomes ill or injured.  READ MORE
Why MetLife?

Why MetLife?

An easy reference guide that explains who MetLife is, our unique product features, and why we’re a global leader in insurance that supports advisers to offer the best advice. READ MORE
How MetLife is making Life and TPD more accessible for over 45s

How MetLife is making Life and TPD more accessible for over 45s

Half of Australians over the age of 45 are financially unprepared. But they’re also facing modern challenges of higher mortgage debt, boomerang kids, and later retirement.  READ MORE
Meet Meray

Meet Meray

Meet Meray El-Khoury, Head of Retail Distribution at MetLife, and discover her vision for supporting advisers. READ MORE
Meet the SA Team

Meet the SA Team

Meet Andrew Bridgland and Karren Toohey, the dynamic duo charged with supporting advisers in South Australia. READ MORE
Life Insurance Explained in 60 Seconds

Life Insurance Explained in 60 Seconds

If you’re under 25, you’re bulletproof and don’t need life insurance, right? Unfortunately not. Find out in less than a minute why you need financial protection even when you’re young. READ MORE
Q&A with James Carey, Head of Group Insurance at MetLife

Q&A with James Carey, Head of Group Insurance at MetLife

James outlines the work he and his team are doing in product development in the wake of legislative changes and the backdrop of COVID-19. READ MORE
6 tips for talking to young members about insurance inside super

6 tips for talking to young members about insurance inside super

How do you talk to a generation who couldn't care less about their insurance or super, and don't trust financial institutions? MetLife's Brian Jacobs offers 6 valuable insights that can help.  READ MORE
Underwriting Edge

Why MetLife's underwriting process works better

We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MORE
10 tips for advisers

10 tips for advisers

Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MORE
Communication more important than cost when it comes to choosing a financial adviser

Communication more important than cost when it comes to choosing a financial adviser

The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies

Income protection policies

APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process

The retail claims process

When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
The one thing advisers should be doing to boost client retention and referrals

The one thing advisers should be doing to boost client retention and referrals

Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?

Do your clients understand how commissions work?

Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients

Why advisers need to strengthen connections with their clients

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention

Adviser-Client Research 2019 - Client Retention

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Effective PMIF implementation starts with listening

Effective PMIF implementation starts with listening

Recently MetLife held a successful member engagement workshop on communicating PMIF changes to members. Senior Manager Member Engagement, Brian Jacobs, shares with us some insights from the workshop. READ MORE
Top 5 questions about Insurance Inside Superannuation

Top 5 questions about Insurance Inside Superannuation

We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
One year on

One Year On: How advisers helped drive change to the policy anniversary process

We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
What is life insurance

What is life insurance?

Katrina Mellor, MetLife’s Head of Delivery, explains everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
Bringing innovation to life

Bringing innovation to life

While we are implementing digital solutions, we constantly think about how we are providing a caring experience and it’s a challenge that we try and work through. READ MORE
Tips to communicate PYS legislation successfully

Tips to communicate PYS legislation successfully  

With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
An agile approach

An agile approach

MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented.   READ MORE
MetLife Protect Helping Advisers and their Clients

MetLife Protect helping Advisers and their Clients

Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance.  READ MORE
Life Insurance brick by brick

Life Insurance brick by brick

We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today.  READ MORE
Modular Insurance up close

Modular Insurance up close

Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Why modular MetLife Protect is different

Why modular MetLife Protect is different

We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Trust in the Life Insurance Industry

Trust in the Life Insurance Industry

James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry.  READ MORE
Why modular MetLife Protect makes sense

Why modular MetLife Protect makes sense

MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers

Survey says: 7 lessons for financial advisers

Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
How Much Life Insurance Do you Need?

How Much Life Insurance Do you Need?

We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
When should you check your Life Insurance cover?

When Should I Check My Life Insurance Cover?

If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
10 tips to get started with Life Insurance

What is underwriting anyway?

Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums.  READ MORE
10 tips to get started with Life Insurance

10 tips to get started with Life Insurance

Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE