Meet the SA Team
April 2, 2020 Meet Andrew Bridgland and Karren Toohey, the dynamic duo charged with supporting advisers in South Australia. READ MORE
Life Insurance Explained in 60 Seconds
March 31, 2020 If you’re under 25, you’re bulletproof and don’t need life insurance, right? Unfortunately not. Find out in less than a minute why you need financial protection even when you’re young. READ MORE
Tips every financial adviser needs to know about the FASEA exams
March 27, 2020 Stressed about the FASEA exams? Don’t be. Dr Jeff Scott, MetLife’s Head of Advice Strategy, and a former financial planning university lecturer, offers practical tips for preparing – and passing – the test. READ MORE
Q&A with James Carey, Head of Group Insurance at MetLife
March 26, 2020 James outlines the work he and his team are doing in product development in the wake of legislative changes and the backdrop of COVID-19. READ MORE
6 tips for talking to young members about insurance inside super
March 3, 2020 How do you talk to a generation who couldn't care less about their insurance or super, and don't trust financial institutions? MetLife's Brian Jacobs offers 6 valuable insights that can help. READ MORE
Why MetLife's underwriting process works better
February 25, 2020 We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MORE
10 tips for advisers
February 3, 2020 Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MORE
Communication more important than cost when it comes to choosing a financial adviser
December 6, 2019 The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies
December 5, 2019 APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process
November 28, 2019 When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
The one thing advisers should be doing to boost client retention and referrals
October 31, 2019 Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?
October 16, 2019 Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients
September 24, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention
September 18, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Effective PMIF implementation starts with listening
September 5, 2019 Recently MetLife held a successful member engagement workshop on communicating PMIF changes to members. Senior Manager Member Engagement, Brian Jacobs, shares with us some insights from the workshop. READ MORE
Top 5 questions about Insurance Inside Superannuation
September 3, 2019 We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
One Year On: How advisers helped drive change to the policy anniversary process
August 21, 2019 We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
What is life insurance?
August 19, 2019 Katrina Mellor, MetLife’s Head of Delivery, explains everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
Bringing innovation to life
May 31, 2019 While we are implementing digital solutions, we constantly think about how we are providing a caring experience and it’s a challenge that we try and work through. READ MORE
Tips to communicate PYS legislation successfully
April 8, 2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
An agile approach
March 5, 2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORE
MetLife Protect helping Advisers and their Clients
March 5, 2019 Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance. READ MORE
Life Insurance brick by brick
February 27, 2019 We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today. READ MORE
Modular Insurance up close
February 27, 2019 Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Why modular MetLife Protect is different
February 11, 2019 We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Trust in the Life Insurance Industry
January 14, 2019 James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry. READ MORE
Why modular MetLife Protect makes sense
October 17, 2018 MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers
October 9, 2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
How Much Life Insurance Do you Need?
July 27, 2018 We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
When Should I Check My Life Insurance Cover?
July 19, 2018 If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
What is underwriting anyway?
February 5, 2018 Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums. READ MORE
10 tips to get started with Life Insurance
January 23, 2018 Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE
