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02-12-2020 Discovering she had income protection was some much-needed good news for Ms M after a breast cancer diagnosis. READ MOREClaims during COVID-19: the human experience is even more important now
27-10-2020 Early in Victoria’s COVID-19 lockdowns MetLife case manager Courtney phoned long-term customer Chantelle to check in and share a claim update. Then she discovered Chantelle needed immediate help – and called her manager. READ MOREKeeping the mental health of people on claim front of mind
24-04-2020 Now, more than ever life is stressful. Being ill or injured can make this even more difficult and certainly more complicated. To ensure that we support our customers’ mental health at all times we have adopted key principles to support them now more than ever. READ MORE