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Life Insurance

Communication more important than cost when it comes to choosing a financial adviser

Communication more important than cost when it comes to choosing a financial adviser

The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies

Income protection policies

APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process

The retail claims process

When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
The one thing advisers should be doing to boost client retention and referrals

The one thing advisers should be doing to boost client retention and referrals

Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?

Do your clients understand how commissions work?

Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients

Why advisers need to strengthen connections with their clients

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention

Adviser-Client Research 2019 - Client Retention

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Top 5 questions about Insurance Inside Superannuation

Top 5 questions about Insurance Inside Superannuation

We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
One year on

One Year On: How advisers helped drive change to the policy anniversary process

We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
What is life insurance

What is life insurance?

Katrina Mellor, MetLife’s Head of Delivery, explains everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
1 July Changes to Insurance Explained

1 July changes to insurance explained

The new Protect Your Super legislation explained: What is it? Who will be affected? READ MORE
Protect Your Super Legislation

What does Protect Your Super mean for your insurance?

The new Protect Your Super legislation (PYS) will turn off insurance cover for inactive superannuation accounts. MetLife’s Brian Jacobs explains what you need to know and what to do if you’re affected. READ MORE
Tips to communicate PYS legislation successfully

Tips to communicate PYS legislation successfully  

With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
An agile approach

An agile approach

MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented.   READ MORE
MetLife Protect Helping Advisers and their Clients

MetLife Protect helping Advisers and their Clients

Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance.  READ MORE
Life Insurance brick by brick

Life Insurance brick by brick

We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today.  READ MORE
Modular Insurance up close

Modular Insurance up close

Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Industry dilemma: Enter the millennials

Industry dilemma: Enter the millennials

Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Why modular MetLife Protect is different

Why modular MetLife Protect is different

We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Trust or bust: 5 ways to create client connection

Trust or bust: 5 ways to create client connection

The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry

Trust in the Life Insurance Industry

James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry.  READ MORE
Why modular MetLife Protect makes sense

Why modular MetLife Protect makes sense

MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers

Survey says: 7 lessons for financial advisers

Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
MetLife has partnered with ACORD

MetLife Continues to Innovate Within the Insurance Market.  

MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API.  This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
How Much Life Insurance Do you Need?

How Much Life Insurance Do you Need?

We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
When should you check your Life Insurance cover?

When Should I Check My Life Insurance Cover?

If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
10 tips to get started with Life Insurance

What is underwriting anyway?

Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums.  READ MORE
10 tips to get started with Life Insurance

10 tips to get started with Life Insurance

Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE