Experimentation at MetLife
15-06-2022 At MetLife we recognise that experimentation is our pathway to continually improving our business and the experience of our customers. READ MORE
More than a bad day - Symptoms and types of depression
06-06-2022 The “winter blahs” are real — our bodies could be reacting to seeing less daylight. Does feeling less energetic or wanting to sleep and sometimes eat more this time of year sound familiar? But what does it mean if you’ve been feeling this way for a long time? Have you ever wondered if you might be depressed? READ MORE
‘Own’ versus ‘Any’ occupation: an important difference when comparing Income Protection products
16-05-2022 Dr Jeff Scott explores why ‘own’ versus ‘any’ is a critical consideration when comparing Income Protection products. READ MORE
Calculating monthly benefits: The three-step process to undertake when comparing Income Protection products
16-05-2022 Dr Jeff Scott explores why with Income Protection product features now differing so much, making a recommendation on the basis of price alone may not meet the best interest duty for each of your clients. READ MORE
Closing the Insurance Gap
08-03-2022 We have a long way to go to support women to improve their engagement with insurance inside super. READ MORE
DEI Month of March
01-03-2022 At MetLife, we believe the key to a positive working environment is creating a collaborative community with diverse perspectives and a united vision. Throughout the month of March we are focussing on DEI at MetLife, with our Committee hosting events to help educate and increase awareness of diversity issues. READ MORE
How MetLife supported financial advisers in 2021
01-02-2022 MetLife has launched several initiatives to support advisers and their clients, including advice on the FASEA exam, redesigning Income Cover, launching 360Health Virtual Care, hosting a series of mental health discussions and promoting the Value of Life Insurance. READ MORE
The longevity boom: why Australians need to take charge of their financial future
24-01-2022 Demographer and futurist Mark McCrindle says we’re all going to live longer, work longer and have higher quality-of-life requirements. So, what can Australians – particularly coming generations – do to secure their financial future? READ MORE
Changing life stages and how they're driving interest in life insurance
18-01-2022 Changes in Australia’s population, along with social changes triggered by COVID-19, are driving investment in life insurance. New research also points to a great ‘control-alt-delete’ reset affecting people’s financial priorities. READ MORE
Leadership in action: how financial advisers can engage, equip and empower emerging generations
17-12-2021 How can financial advisers engage, equip and empower future generations? Futurist and demographer Mark McCrindle offers his tips. READ MORE
Grit, family love and an unlikely feathered friend helped Sam Bloom recover
17-12-2021 A devastating accident left Sam Bloom paralysed from the chest down. But the love of her family, an iron will and a little help from a baby bird helped her bounce back and find meaning in life. READ MORE
Triumph over adversity: the story of Paralympics champion Curtis McGrath
17-12-2021 Paralympian, Australian Army vet and double amputee Curtis McGrath reflects on his experiences and how he learned that having goals and overcoming adversity are the most important things in life. READ MORE
How the pandemic has created a ‘control alt delete’ moment
16-12-2021 The pandemic has forced Australians to put plans on hold. But as social commentator Bernard Salt explains, it’s also created a chance for many to re-evaluate what really matters: safety, security and family. READ MORE
The recipe for healthy living: combining good nutrition with mindfulness
10-12-2021 Dietitian and mindfulness expert Dr Tasmiah Masih (Tas) believes we would all derive enormous health benefits by integrating stress management into our everyday activities – particularly when it comes to our food choices and how we prepare meals. READ MORE
Top 6 benefits and features to consider when comparing Income Protection products
11-10-2021 Dr Jeffrey Scott, Head of Advice Strategy at MetLife Australia, outlines the top 6 key benefits and features financial advisers need to look out for when comparing Income Protection products. READ MORE
Digital insurance solutions to regenerate the group risk market in Australia
08-10-2021 We should think big, but it’s time to start small; Dean Mulheron, Head of Group Product, MetLife Australia discusses digital insurance solutions to regenerate the group risk market in Australia. READ MORE
The keys to positive mental health
08-10-2021 MetLife’s Chief Medical Officer, Dr Samuel Lim, explains the stress signs to look out for, how to bring positive mental health activities into your life, and where to get help if you’re feeling overwhelmed. READ MORE
Why life insurance is also good for your financial wellness
20-09-2021 MetLife’s latest Employee Benefit Trends Study reveals most people want long-term financial security, but they say it’s harder to stay on track with goals during these times. READ MORE
The Burden of disease - making positive changes
13-09-2021 MetLife’s 360Health recognises the importance of focusing not just on lifespan but also on our healthspan – the number of years we live healthily and without the burden of disease, especially preventable disease. READ MORE
Dark Side of the Screen
13-09-2021 The MetLife 360Health team explores how screen time can impact our sleep. READ MORE
Self Care Top Tips
13-09-2021 It is important that during stressful times you carve out some time for yourselves. Here are some tips from MetLife 360Health. READ MORE
Nutrition tips
10-09-2021 We all know that diet care and healthy eating are essential to keeping our immune system functioning optimally, yet we don’t prioritise it when dealing with stress and isolation. READ MORE
Healthy Habits - How to thrive
31-08-2021 Mental wellness is a process that we engage in proactively – it is not a static state of being – eMindful. These tips and strategies from the 360Health team can help you boost your mental health. READ MORE
Healthy Habits - How to sleep
31-08-2021 When our sleep is poor, or we cannot get enough sleep, we may not function normally during the day when awake. When it comes to mental health, good sleep, a healthy diet and exercise are all critically important. READ MORE
Healthy Habits - How to move
31-08-2021 Our MetLife 360Health "Habits How-To" series features tips, tricks, and activities to help you establish healthy habits and maintain them in the long run. Find out the benefits of moving and how to make it a habit. READ MORE
Healthy Habits - Primer on Habit Formation
30-08-2021 Our MetLife 360Health "Habits How-To" series features tips, tricks, and activities to help you establish healthy habits and maintain them in the long run. If you’re interested in establishing healthy habits, it’s helpful to understand a few basic concepts: The Habit Loop and Motivation READ MORE
4 Ways to Beat Stress
30-08-2021 With a long to-do list, plus family and work commitments competing for your attention, it’s no wonder you sometimes feel stressed. Here’s 4 ways from the 360Health team you can start taking action to beat stress right now. READ MORE
Insurance Inside Super – Top Questions
10-08-2021 Your top questions answered about Insurance Inside Super. READ MORE
Why life insurers have a bigger role to play in supporting customers mental health
03-08-2021 As we continue to feel the profound health impacts of the COVID-19 pandemic, supporting the mental health of Australians has become an even more urgent priority. READ MORE
Insurance through super– how it works, what you need to know
03-08-2021 Most of us think of our funds as a way to save for retirement. But they can also be a source of low-cost cover. READ MORE
Three reasons to have regular health check-ups
03-08-2021 While the long-term impacts of the COVID-19 pandemic are not yet fully understood, we do know the events of the last 18 months will leave a lasting impression on our health and wellbeing. READ MORE
5 Things You Should Know About Life Insurance
26-07-2021 Life insurance can be your safety net when things go wrong. Here are some lesser known things about life insurance to help you make an informed choice. READ MORE
Insurance Inside Super: Important Things to Know
26-07-2021 Most superannuation funds offer a built-in life insurance policy – also known as Insurance Inside Super (IIS) – to their members. Learn about its inclusions & benefits. READ MORE
Why Life Insurance Cover Needs to Change as You Grow
26-07-2021 Changing circumstances, rises or falls in income and whether or not the kids are still at home all affect the amount of coverage you need. Learn more READ MORE
How the life insurance industry is strengthening our communities
21-07-2021 The value of the life insurance industry extends far beyond premium dollars and taxpayer savings; it also has a positive and lasting impact on the communities in which life insurers operate. READ MORE
Value of Life Insurance - helping superfunds educate their members
20-07-2021 It is more important than ever that we educate super fund members about the value of default insurance within their fund, so that they can make informed decisions about their cover. READ MORE
Communicating the value of life insurance to everyday Australians
19-07-2021 Communicating the value of life insurance to everyday Australians is important, but it’s not always easy. That’s why MetLife has released the Value of Life Insurance Report. READ MORE
Industry wrap up: Professional Planner’s Licensee Summit
19-07-2021 The Professional Planner's Licensee Summit focused on best-in-class digital advice offering and exploring emerging customer and business models to increase ROI to accelerate business growth and profitability. READ MORE
What is life insurance?
08-04-2021 We explore everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
Embedding an ethical culture in a new world
24-03-2021 How can we embed an ethical culture in this changing world? Pauline Vamos, Director of the Banking and Finance Oath shares the why and ways to embed ethics into your business. READ MORE
Why MetLife's underwriting process works better
04-01-2021 We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MORE
MetLife is here to support you
02-12-2020 Discovering she had income protection was some much-needed good news for Ms M after a breast cancer diagnosis. READ MORE
COVID-19: The industry challenges that lie ahead
19-11-2020 Dean Mulheron, Head of Group Product shares some of the key challenges and opportunities that face the industry. READ MORE
How much life insurance do I need?
28-10-2020 Life insurance is designed to give you peace of mind – ensuring your loved ones can cope financially if something happens to you. Here are tips for working out the right amount of life insurance to provide certainty for your family. READ MORE
Is income insurance worth it right now?
28-10-2020 You insure your home and contents as well as your car, but how much do you think about insurance that protects your income? Find out if income protection is right for you. READ MORE
Claims during COVID-19: the human experience is even more important now
27-10-2020 Early in Victoria’s COVID-19 lockdowns MetLife case manager Courtney phoned long-term customer Chantelle to check in and share a claim update. Then she discovered Chantelle needed immediate help – and called her manager. READ MORE
When should I review my life insurance cover?
14-10-2020 When was the last time you checked on your life insurance and insurance inside super? Does your existing cover meet your current needs? It might be time for a review. READ MORE
8 life insurance tips to get you started
14-10-2020 Life insurance doesn’t need to be complicated. With the right information, you can navigate the process with confidence. READ MORE
Meet the Support Team
19-06-2020 Meet the team working to ensure advisers have the tools and support they need to work with MetLife efficiently and effectively every time. READ MORE
TPD insurance inside and outside superannuation – Let’s talk tax and net benefits
18-06-2020 Advisers are often asked whether or not a client should own their TPD policy individually (self-owned) or have it be structured via a superannuation fund where they are a member. READ MORE
How Advisers can help Over 45s
28-05-2020 Australians over 45 know financial planning is important but many need help from financial advisers to understand how life insurance can fit in their plans. READ MORE
Meet the Team - Dianna Goss
26-05-2020 Dianna Goss, the face of MetLife in Western Australia, explains the value a local team can bring to our advisers regardless of what side of the country they’re on. READ MORE
How MetLife is making Life and TPD more accessible for over 45s
14-04-2020 Half of Australians over the age of 45 are financially unprepared. But they’re also facing modern challenges of higher mortgage debt, boomerang kids, and later retirement. READ MORE
Life Insurance Explained in 60 Seconds
31-03-2020 If you’re under 25, you’re bulletproof and don’t need life insurance, right? Unfortunately not. Find out in less than a minute why you need financial protection even when you’re young. READ MORE
Q&A with James Carey, Head of Group Insurance at MetLife
26-03-2020 James outlines the work he and his team are doing in product development in the wake of legislative changes and the backdrop of COVID-19. READ MORE
6 tips for talking to young members about insurance inside super
03-03-2020 How do you talk to a generation who couldn't care less about their insurance or super, and don't trust financial institutions? MetLife's Brian Jacobs offers 6 valuable insights that can help. READ MORE
10 tips for advisers
03-02-2020 Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MORE
Communication more important than cost when it comes to choosing a financial adviser
06-12-2019 The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies
05-12-2019 APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process
28-11-2019 When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
The one thing advisers should be doing to boost client retention and referrals
31-10-2019 Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?
16-10-2019 Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients
24-09-2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention
18-09-2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Top 5 questions about Insurance Inside Superannuation
03-09-2019 We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
One Year On: How advisers helped drive change to the policy anniversary process
21-08-2019 We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
1 July changes to insurance explained
28-06-2019 The new Protect Your Super legislation explained: What is it? Who will be affected? READ MORE
What does Protecting Your Super mean for your insurance?
26-06-2019 The new Protecting Your Super legislation (PYS) will turn off insurance cover for inactive superannuation accounts. MetLife’s Brian Jacobs explains what you need to know and what to do if you’re affected. READ MORE
Tips to communicate PYS legislation successfully
08-04-2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
An agile approach
05-03-2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORE
MetLife Protect helping Advisers and their Clients
05-03-2019 Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance. READ MORE
Life Insurance brick by brick
27-02-2019 We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today. READ MORE
Modular Insurance up close
27-02-2019 Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Industry dilemma: Enter the millennials
12-02-2019 Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Why modular MetLife Protect is different
11-02-2019 We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Trust or bust: 5 ways to create client connection
16-01-2019 The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry
14-01-2019 James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry. READ MORE
Why modular MetLife Protect makes sense
17-10-2018 MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers
09-10-2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
MetLife Continues to Innovate Within the Insurance Market.
08-08-2018 MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API. This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
How Much Life Insurance Do you Need?
27-07-2018 We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
When Should I Check My Life Insurance Cover?
19-07-2018 If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
What is underwriting anyway?
05-02-2018 Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums. READ MORE
10 tips to get started with Life Insurance
23-01-2018 Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE
