Why MetLife's underwriting process works better
04-01-2021 We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MORE
MetLife is here to support you
02-12-2020 Discovering she had income protection was some much-needed good news for Ms M after a breast cancer diagnosis. READ MORE
COVID-19: The industry challenges that lie ahead
19-11-2020 Dean Mulheron, Head of Group Product shares some of the key challenges and opportunities that face the industry. READ MORE
How much life insurance do I need?
28-10-2020 Life insurance is designed to give you peace of mind – ensuring your loved ones can cope financially if something happens to you. Here are tips for working out the right amount of life insurance to provide certainty for your family. READ MORE
Is income insurance worth it right now?
28-10-2020 You insure your home and contents as well as your car, but how much do you think about insurance that protects your income? Find out if income protection is right for you. READ MORE
Claims during COVID-19: the human experience is even more important now
27-10-2020 Early in Victoria’s COVID-19 lockdowns MetLife case manager Courtney phoned long-term customer Chantelle to check in and share a claim update. Then she discovered Chantelle needed immediate help – and called her manager. READ MORE
When should I review my life insurance cover?
14-10-2020 When was the last time you checked on your life insurance and insurance inside super? Does your existing cover meet your current needs? It might be time for a review. READ MORE
8 life insurance tips to get you started
14-10-2020 Life insurance doesn’t need to be complicated. With the right information, you can navigate the process with confidence. READ MORE
Embedding an ethical culture in a new world
05-08-2020 How can we embed an ethical culture in this changing world? Pauline Vamos, Director of the Banking and Finance Oath shares the why and ways to embed ethics into your business. READ MORE
Meet the Support Team
19-06-2020 Meet the team working to ensure advisers have the tools and support they need to work with MetLife efficiently and effectively every time. READ MORE
TPD insurance inside and outside superannuation – Let’s talk tax and net benefits
18-06-2020 Advisers are often asked whether or not a client should own their TPD policy individually (self-owned) or have it be structured via a superannuation fund where they are a member. READ MORE
How Advisers can help Over 45s
28-05-2020 Australians over 45 know financial planning is important but many need help from financial advisers to understand how life insurance can fit in their plans. READ MORE
Meet the Team - Dianna Goss
26-05-2020 Dianna Goss, the face of MetLife in Western Australia, explains the value a local team can bring to our advisers regardless of what side of the country they’re on. READ MORE
How MetLife is making Life and TPD more accessible for over 45s
14-04-2020 Half of Australians over the age of 45 are financially unprepared. But they’re also facing modern challenges of higher mortgage debt, boomerang kids, and later retirement. READ MORE
Life Insurance Explained in 60 Seconds
31-03-2020 If you’re under 25, you’re bulletproof and don’t need life insurance, right? Unfortunately not. Find out in less than a minute why you need financial protection even when you’re young. READ MORE
Q&A with James Carey, Head of Group Insurance at MetLife
26-03-2020 James outlines the work he and his team are doing in product development in the wake of legislative changes and the backdrop of COVID-19. READ MORE
6 tips for talking to young members about insurance inside super
03-03-2020 How do you talk to a generation who couldn't care less about their insurance or super, and don't trust financial institutions? MetLife's Brian Jacobs offers 6 valuable insights that can help. READ MORE
10 tips for advisers
03-02-2020 Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MORE
Communication more important than cost when it comes to choosing a financial adviser
06-12-2019 The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies
05-12-2019 APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process
28-11-2019 When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
The one thing advisers should be doing to boost client retention and referrals
31-10-2019 Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?
16-10-2019 Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients
24-09-2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention
18-09-2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Top 5 questions about Insurance Inside Superannuation
03-09-2019 We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
One Year On: How advisers helped drive change to the policy anniversary process
21-08-2019 We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
What is life insurance?
19-08-2019 Katrina Mellor, MetLife’s Head of Delivery, explains everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
1 July changes to insurance explained
28-06-2019 The new Protect Your Super legislation explained: What is it? Who will be affected? READ MORE
What does Protecting Your Super mean for your insurance?
26-06-2019 The new Protecting Your Super legislation (PYS) will turn off insurance cover for inactive superannuation accounts. MetLife’s Brian Jacobs explains what you need to know and what to do if you’re affected. READ MORE
Tips to communicate PYS legislation successfully
08-04-2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
An agile approach
05-03-2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORE
MetLife Protect helping Advisers and their Clients
05-03-2019 Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance. READ MORE
Life Insurance brick by brick
27-02-2019 We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today. READ MORE
Modular Insurance up close
27-02-2019 Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Industry dilemma: Enter the millennials
12-02-2019 Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Why modular MetLife Protect is different
11-02-2019 We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Trust or bust: 5 ways to create client connection
16-01-2019 The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry
14-01-2019 James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry. READ MORE
Why modular MetLife Protect makes sense
17-10-2018 MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers
09-10-2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
MetLife Continues to Innovate Within the Insurance Market.
08-08-2018 MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API. This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
How Much Life Insurance Do you Need?
27-07-2018 We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
When Should I Check My Life Insurance Cover?
19-07-2018 If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
What is underwriting anyway?
05-02-2018 Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums. READ MORE
10 tips to get started with Life Insurance
23-01-2018 Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE
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