Why MetLife's underwriting process works better
04-01-2021 We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MOREMetLife is here to support you
02-12-2020 Discovering she had income protection was some much-needed good news for Ms M after a breast cancer diagnosis. READ MOREClaims during COVID-19: the human experience is even more important now
27-10-2020 Early in Victoria’s COVID-19 lockdowns MetLife case manager Courtney phoned long-term customer Chantelle to check in and share a claim update. Then she discovered Chantelle needed immediate help – and called her manager. READ MORE10 tips for advisers
03-02-2020 Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MOREThe retail claims process
28-11-2019 When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MOREWhy advisers need to strengthen connections with their clients
24-09-2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MOREEffective PMIF implementation starts with listening
05-09-2019 Recently MetLife held a successful member engagement workshop on communicating PMIF changes to members. Senior Manager Member Engagement, Brian Jacobs, shares with us some insights from the workshop. READ MORETips to communicate PYS legislation successfully
08-04-2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MOREAn agile approach
05-03-2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORESurvey says: 7 lessons for financial advisers
09-10-2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE