Skip Navigation

MetLife Australia

Bouncing back from a downturn

How to bounce back from the downturn when you're in your 20s or 30s

Whether you’re working or have lost your job, here are some tips for surviving the downturn – and creating better money habits that will benefit you when the crisis is over. READ MORE
Training staff in the time of COVID-19

Training staff in the time of COVID-19

Allyson Carlile, Head of People and Culture, at MetLife Australia talks about people development and the need to adapt during a pandemic. READ MORE
Richard Nunn One Year on

Richard Nunn One Year on

CEO Richard Nunn reflects on his first year at MetLife and looks at what the future holds. READ MORE
The upside of a downturn: time to explore new opportunities

The upside of a downturn: time to explore new opportunities

While things may seem grim now, new opportunities will emerge from this chapter in history. Financial experts say now is the time to get your finances in order and update your knowledge. READ MORE
How to budget during a downturn

How to budget during a downturn

If you already have a budget, the economic downturn means it’s time for a review. If you don’t have a budget, here’s how to do it and why it’s important. READ MORE
A healthy diet helps a healthy mind

A healthy diet helps a healthy mind

There is a large amount of research that suggests what we eat affects not only our physical health but also our mental health and wellbeing. Eating a well balanced diet may be associated with feelings of wellbeing. READ MORE
How to keep a healthy weight while working from home

How to keep a healthy weight while working from home

Help stay on track with keeping a healthy weight while working from home with these four micro steps. READ MORE
Resilience

Resilience

We all cope with circumstances differently, but it is important to remember that we are all part of a community. It is our human nature to care for one another and we may also need to turn to others for social and emotional support. READ MORE
Improving your sleep

Improving your sleep

There are a lot of things that can easily make people anxious and stressed. This is natural when there are unknown factors in your way. Fear and anxiety can cause strong emotions, which may result in difficulty sleeping. When our sleep is poor, or we cannot get enough sleep, we may not function normally during the day when awake. READ MORE
Working from home - am I being ergonomic?

Working from home - am I being ergonomic?

Ergonomics is the science of fitting a workplace to a user’s needs. The aim is ensure that you are comfortable, productive and efficient. It is not just about your chair and your desk but the entire environment around you. Here we consider the needs for each individual in their own environment which in this case is the home. READ MORE
Managing your team remotely

Managing your team remotely

A guide for leaders to help manage your team remotely. READ MORE
Staying active while isolated

Staying active while isolated

There are a number of factors that contribute to our mental health and many of these relate to diet, activity and social interaction. READ MORE
Keeping customers and partners connected

Keeping customers and partners connected 

How MetLife is keeping customers and partners connected during the global shutdown. READ MORE
Support for advisers and clients during COVID-19

Support for advisers and clients during COVID-19

From premium waivers to hosting a webinar series for advisers, find out about MetLife’s rapid response to support advisers, customers, and employees during COVID-19. READ MORE
Earth Day 2020

Earth Day 2020

Wednesday, April 22, marks the 50th anniversary of Earth Day, one of the largest civic observances in the world, with an expected 1 billion people in 190+ countries participating in activities to celebrate our planet. READ MORE
Mental ill health - understanding the signs

Mental ill health - understanding the signs

Major mental illnesses rarely appear out of the blue. There are often small changes or feelings that “something is not quite right” about peoples thinking, feelings or behaviours. It is important that we understand what to look for and what to do. READ MORE
Looking out for others when isolated

Looking out for others when isolated

Support those around you with these simple tips during isolation. READ MORE
COVID-19 Research Summary

COVID-19 Research Summary

COVID-19 is taking a toll on people’s financial and mental wellbeing. The impact and uncertainty of COVID-19 is causing significant stress and anxiety (work and home life), with almost 60% of people claiming that COVID-19 has already directly impacted their financial position, and many saying that their mental health will take a significant hit.  READ MORE
Building your business

Building your business

Millennial financial wellness adviser Rebecca Maher offers some clear and practical strategies to help you support your clients during these economically uncertain times, and potentially grow your business too. READ MORE
Trauma

Trauma

Trauma Insurance is often the last policy clients think about. It’s also one of the most important if someone suddenly becomes ill or injured.  READ MORE
Why MetLife?

Why MetLife?

An easy reference guide that explains who MetLife is, our unique product features, and why we’re a global leader in insurance that supports advisers to offer the best advice. READ MORE
Meet Meray

Meet Meray

Meet Meray El-Khoury, Head of Retail Distribution at MetLife, and discover her vision for supporting advisers. READ MORE
Meet the SA Team

Meet the SA Team

Meet Andrew Bridgland and Karren Toohey, the dynamic duo charged with supporting advisers in South Australia. READ MORE
COVID-19: Getting the facts straight

COVID-19: Getting the facts straight

We are living in a period where information is changing daily and it is difficult to keep up to speed with what is unfolding. Each day there are new rules, more numbers and shifts in health views. READ MORE
COVID-19 Proofing

COVID-19 Proofing

We’re having to stay at home more now due to COVID-19 but there are times when you might need to venture out. Here are some tips to help you navigate this new world. READ MORE
12 Ways to stay productive

12 Ways to stay productive

We are living in unprecedented conditions and many businesses are working remotely, which may require you to work from home. To help support you, we have put together a few tips to help you stay productive during this time. READ MORE
6 working from home tips from a remote work expert

6 working from home tips from a remote work expert

Working from home for the first time and feeling out of your comfort zone? Don’t worry. These expert tips will help you adjust to working in isolation, maintain your relationships, and get your work done. READ MORE
Keeping your team engaged

Keeping your team engaged

Some of the best ways to keep your team engaged – including making sure they feel supported, remain connected and know their workflow – can be adjusted to their new personal circumstances. READ MORE
Why advisers need to strengthen connections with their clients

Tips every financial adviser needs to know about the FASEA exams

Stressed about the FASEA exams? Don’t be. Dr Jeff Scott, MetLife’s Head of Advice Strategy, and a former financial planning university lecturer, offers practical tips for preparing – and passing – the test. READ MORE
Q&A with James Carey, Head of Group Insurance at MetLife

Q&A with James Carey, Head of Group Insurance at MetLife

James outlines the work he and his team are doing in product development in the wake of legislative changes and the backdrop of COVID-19. READ MORE
Tips to help you manage during the COVID-19 outbreak

Tips to help you manage during the COVID-19 outbreak

Here are 7 tips to help you during this unprecedented time. READ MORE
Why employee financial wellness programs benefit your business

Why employee financial wellness programs benefit your business

Why should companies support employees with financial wellbeing programs? Because 59 per cent of people are stressed about their finances, but staff who feel supported at work are 21 per cent more productive. READ MORE
IWD and Gender Equality

IWD and Gender Equality

Want to find out about how MetLife supports gender equality in the workplace? Cathy Duloy and Frances McClelland discuss this year’s diversity and inclusion theme, Gender Equality Means Business. READ MORE
6 tips for talking to young members about insurance inside super

6 tips for talking to young members about insurance inside super

How do you talk to a generation who couldn't care less about their insurance or super, and don't trust financial institutions? MetLife's Brian Jacobs offers 6 valuable insights that can help.  READ MORE
Underwriting Edge

Why MetLife's underwriting process works better

We have invested in our underwriting process to make it stand out from the competition. Find out how our communication and customer service-centric approach to underwriting can make life easier for advisers. READ MORE
How MetLife is supporting Mardi Gras

How MetLife is supporting Mardi Gras

This year's Sydney Gay and Lesbian Mardi Gras theme is What Matters? Find out how MetLife's GLAM network provides support for what matters to the LGBTQI+ community that extends throughout the year. READ MORE
10 tips for advisers

10 tips for advisers

Metlife’s experts share their insider tips on keeping existing clients, attracting new ones and growing your business in times of industry change. READ MORE
How to create a workplace that attracts – and keeps – great people

How to create a workplace that attracts – and keeps – great people

MetLife’s latest Employee Benefit Trends Study reveals what employees really value in an employer, and how you can use these insights to create a workplace that attracts – and retains – the best in the business. READ MORE
Communication more important than cost when it comes to choosing a financial adviser

Communication more important than cost when it comes to choosing a financial adviser

The financial advice industry may be surprised to learn that when it comes to choosing a financial adviser, most consumers are more concerned about how an adviser communicates than the cost of the actual advice. READ MORE
Income protection policies

Income protection policies

APRA have proposed a number of changes to retail (advised) income protection. READ MORE
The retail claims process

The retail claims process

When it comes to making a claim, MetLife’s Peter Kelly says it’s vital your clients know you’ll be helping them with the hard work so they can focus on other things. READ MORE
Metlife’s Nourish program

Metlife’s Nourish program

Metlife’s Nourish program is designed to help clients with their recovery after a health set-back and improve their overall wellbeing. READ MORE
The one thing advisers should be doing to boost client retention and referrals

The one thing advisers should be doing to boost client retention and referrals

Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?

Do your clients understand how commissions work?

Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients

Why advisers need to strengthen connections with their clients

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention

Adviser-Client Research 2019 - Client Retention

Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
MetLife Progress Q&A with Cassandra Scoble

MetLife Progress Q&A with Cassandra Scoble

Dubbo based financial adviser, Cassandra Scoble, started her career in general insurance where she realised that she wanted to do more than just help people insure their “stuff”. Here, Cassandra shares with us her journey into financial advice and her top tip for those who are new to the industry. READ MORE
RU OK?

R U OK?

Mental Health is as important as physical health to us at MetLife, and our organisation, supported by our HWS Thrive committee, is focused on bringing our people together regularly to discuss this important topic. READ MORE
Top 5 questions about Insurance Inside Superannuation

Top 5 questions about Insurance Inside Superannuation

We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
Financial wellness matters

Financial wellness matters

Financial Wellness is the state of being in strong financial health so that an individual can successfully manage day-to-day finances, protect against unplanned expenses and financial shocks, and plan and save for the future. READ MORE
One year on

One Year On: How advisers helped drive change to the policy anniversary process

We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
How the retail long-running team used agile to improve delivery

How the retail long-running team used agile to improve delivery

Retail platform owner, Arti Kumar, shares a mini-retro on how her team used agile principles to improve the experience for both advisers and customers. READ MORE
The caring workforce

The caring workforce.

Recently we sat down with some of the MetLife family to find out some of the ways we have demonstrated our caring values.   READ MORE
The evolving workforce

The evolving workforce  

We share key insights from our US 2019 Employee Benefits Trends Study on how organisations can thrive in today’s evolving workforce.  READ MORE
Authentic leadership

Authentic leadership

What is authentic leadership? Chesne Stafford shares her thoughts following the Women in Insurance Leadership Summit. READ MORE
Bringing innovation to life

Bringing innovation to life

While we are implementing digital solutions, we constantly think about how we are providing a caring experience and it’s a challenge that we try and work through. READ MORE
NOURISH

NOURISH

We have seen through our claims data that Mental ill-health is becoming more prevalent across our community. Despite the services available we are seeing a rise in incidence and increased duration.   READ MORE
Wellness for Life

Wellness for Life

At MetLife we celebrate Wellness for Life week. Nicola Keenan our Health & Wellbeing Champion explains how our Health and Wellbeing committee helps us to celebrate. READ MORE
Wellness Year Round

Wellness Year Round

Do you have trouble staying well when the seasons change? Follow these tips to stay healthy. READ MORE
Tips to communicate PYS legislation successfully

Tips to communicate PYS legislation successfully  

With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
Mental Health in the Workplace

Mental Health in the Workplace

Melissa Colonna our Health & Recovery Manager discusses our Mental Health in the Workplace event and who to seek out to help build an employee mental health strategy. READ MORE
High stress after the Banking Royal Commission

High stress after the Banking Royal Commission  

Margo Lydon the Chief Executive Officer of SuperFriend shares some of the insights from their Financial and Insurance Services Profile Report. READ MORE
Shaving the world from blood cancer

Shaving the world from blood cancer  

Meet the MetLife staff who bravely shaved their hair for a good cause.   READ MORE
Digital detox

Digital Detox: How to disconnect from your tech

In today’s digital age, we are constantly surrounded by technology. Beyond staring at computer screens throughout our work day, exposure to social media and email communication has become increasingly mobile through our smartphones, tablets and even watches. READ MORE
International Women's Day

International Women's Day

International Women’s Day (IWD) is a global celebration of the social, economic, cultural and political achievements of women around the world. READ MORE
Design for Innovation

Why MetLife Australia is encouraging women to Lean In

Lean In Circles are small peer groups of women that meet once a month to learn and grow together. They provide women with a safe space in which they can share the challenges that are unique to them in the workplace, while simultaneously offering leadership skill building.   READ MORE
An agile approach

An agile approach

MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented.   READ MORE
GLAM network: supporting employees to bring their whole selves to work

GLAM network: supporting employees to bring their whole selves to work

This year GLAM – Gay, Lesbian and Transgender Associates and Allies at MetLife is supporting the company’s LGBTQI+ community through a series of events.   READ MORE
Design for Innovation

Design for Innovation.

How can design help the world’s largest companies innovate? Frances McClelland, our Customer Experience Designer recently shared the progress we’re making, using design methods to better understand our customer journey to define a customer-centric future experience through collaboration with our business partners and their customers. READ MORE
Industry dilemma: Enter the millennials

Industry dilemma: Enter the millennials

Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Self-Care Tips for Better Work/Life Balance

Self-Care Tips for Better Work/Life Balance

As your work and home life blend together more and more, here are some simple ways to keep stress levels low and productivity high.   READ MORE
How MetLife is minimising the super gender gap

How MetLife is minimising the super gender gap

At MetLife, we’re committed to providing our employees with a great place to work and part of that is helping minimise the super gender gap. READ MORE
Data Privacy at MetLife Australia

Data Privacy at MetLife Australia.

January 28 is Data Privacy Day, an international effort to empower individuals and businesses to respect privacy, safeguard data and enable trust.  READ MORE
Trust or bust: 5 ways to create client connection

Trust or bust: 5 ways to create client connection

The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry

Trust in the Life Insurance Industry

James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry.  READ MORE
Challenges and lessons of Kokoda

Challenges and lessons of Kokoda

Chesne Stafford shares her experiences and the lessons she learned from walking the Kokoda Trail. READ MORE
The changing workplace

Changing Workplace

The world of work will change dramatically over the next 10-15 years as companies seek to deploy ever smarter machines. The rise of technology such as artificial intelligence (AI) will revolutionise almost every aspect of our lives, especially work.  READ MORE
Data Governance

Data Governance

Like most companies, the Data Governance team at MetLife Australia manages the availability, useability, and integrity of data. READ MORE
Survey says: 7 lessons for financial advisers

Survey says: 7 lessons for financial advisers

Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
MetLife has partnered with ACORD

MetLife Continues to Innovate Within the Insurance Market.  

MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API.  This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
NetLife

NetLife

We know that a successful team is made up of happy people. So we create an environment to support the physical, social and emotional wellbeing of our employees. READ MORE
Global Impact

Global Impact 2017 Corporate Responsibility Report

MetLife has helped generations of people around the world protect their finances, property, family and future. In the process, we have shown our commitment to safeguarding families, serving communities and strengthening society as a whole.  READ MORE
Inclusion Week

Culture Cafe

This week at MetLife globally is Inclusion Week. This is an opportunity for all of us to unite in creating an environment where everyone is valued for their unique qualities and differences and feels a sense of belonging. READ MORE
Two Good

Two Good

MetLife has been proudly supporting Two Good for two years, the concept is very simple “You eat one, we treat one”. So, for every lunch that you buy from them, they donate a lunch to a domestic violence refuge or crisis centre. Two Good is elegant in its simplicity and its message. READ MORE
Identity Thieves Target Oversharing Online

TMI Identity Thieves Target Oversharing Online

Know the risks of oversharing online and help protect your family from identify theft.     READ MORE