The one thing advisers should be doing to boost client retention and referrals
October 31, 2019 Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?
October 16, 2019 Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
Why advisers need to strengthen connections with their clients
September 24, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention
September 18, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
MetLife Progress Q&A with Cassandra Scoble
September 16, 2019 Dubbo based financial adviser, Cassandra Scoble, started her career in general insurance where she realised that she wanted to do more than just help people insure their “stuff”. Here, Cassandra shares with us her journey into financial advice and her top tip for those who are new to the industry. READ MORE
Top 5 questions about Insurance Inside Superannuation
September 3, 2019 We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
Financial wellness matters
August 27, 2019 Financial Wellness is the state of being in strong financial health so that an individual can successfully manage day-to-day finances, protect against unplanned expenses and financial shocks, and plan and save for the future. READ MORE
One Year On: How advisers helped drive change to the policy anniversary process
August 21, 2019 We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
How the retail long-running team used agile to improve delivery
July 24, 2019 Retail platform owner, Arti Kumar, shares a mini-retro on how her team used agile principles to improve the experience for both advisers and customers. READ MORE
The caring workforce.
June 17, 2019 Recently we sat down with some of the MetLife family to find out some of the ways we have demonstrated our caring values. READ MORE
The evolving workforce
June 13, 2019 We share key insights from our US 2019 Employee Benefits Trends Study on how organisations can thrive in today’s evolving workforce. READ MORE
Authentic leadership
June 5, 2019 What is authentic leadership? Chesne Stafford shares her thoughts following the Women in Insurance Leadership Summit. READ MORE
Bringing innovation to life
May 31, 2019 While we are implementing digital solutions, we constantly think about how we are providing a caring experience and it’s a challenge that we try and work through. READ MORE
Wellness for Life
April 17, 2019 At MetLife we celebrate Wellness for Life week. Nicola Keenan our Health & Wellbeing Champion explains how our Health and Wellbeing committee helps us to celebrate. READ MORE
Wellness Year Round
April 15, 2019 Do you have trouble staying well when the seasons change? Follow these tips to stay healthy. READ MORE
Tips to communicate PYS legislation successfully
April 8, 2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
Mental Health in the Workplace
April 2, 2019 Melissa Colonna our Health & Recovery Manager discusses our Mental Health in the Workplace event and who to seek out to help build an employee mental health strategy. READ MORE
High stress after the Banking Royal Commission
March 26, 2019 Margo Lydon the Chief Executive Officer of SuperFriend shares some of the insights from their Financial and Insurance Services Profile Report. READ MORE
Shaving the world from blood cancer
March 19, 2019 Meet the MetLife staff who bravely shaved their hair for a good cause. READ MORE
Digital Detox: How to disconnect from your tech
March 18, 2019 In today’s digital age, we are constantly surrounded by technology. Beyond staring at computer screens throughout our work day, exposure to social media and email communication has become increasingly mobile through our smartphones, tablets and even watches. READ MORE
International Women's Day
March 8, 2019 International Women’s Day (IWD) is a global celebration of the social, economic, cultural and political achievements of women around the world. READ MORE
Why MetLife Australia is encouraging women to Lean In
March 6, 2019 Lean In Circles are small peer groups of women that meet once a month to learn and grow together. They provide women with a safe space in which they can share the challenges that are unique to them in the workplace, while simultaneously offering leadership skill building. READ MORE
An agile approach
March 5, 2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORE
GLAM network: supporting employees to bring their whole selves to work
March 1, 2019 This year GLAM – Gay, Lesbian and Transgender Associates and Allies at MetLife is supporting the company’s LGBTQI+ community through a series of events. READ MORE
Design for Innovation.
February 18, 2019 How can design help the world’s largest companies innovate? Frances McClelland, our Customer Experience Designer recently shared the progress we’re making, using design methods to better understand our customer journey to define a customer-centric future experience through collaboration with our business partners and their customers. READ MORE
Industry dilemma: Enter the millennials
February 12, 2019 Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Self-Care Tips for Better Work/Life Balance
February 8, 2019 As your work and home life blend together more and more, here are some simple ways to keep stress levels low and productivity high. READ MORE
How MetLife is minimising the super gender gap
January 31, 2019 At MetLife, we’re committed to providing our employees with a great place to work and part of that is helping minimise the super gender gap. READ MORE
Data Privacy at MetLife Australia.
January 28, 2019 January 28 is Data Privacy Day, an international effort to empower individuals and businesses to respect privacy, safeguard data and enable trust. READ MORE
Trust or bust: 5 ways to create client connection
January 16, 2019 The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry
January 14, 2019 James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry. READ MORE
Challenges and lessons of Kokoda
January 10, 2019 Chesne Stafford shares her experiences and the lessons she learned from walking the Kokoda Trail. READ MORE
Changing Workplace
December 10, 2018 The world of work will change dramatically over the next 10-15 years as companies seek to deploy ever smarter machines. The rise of technology such as artificial intelligence (AI) will revolutionise almost every aspect of our lives, especially work. READ MORE
Data Governance
November 27, 2018 Like most companies, the Data Governance team at MetLife Australia manages the availability, useability, and integrity of data. READ MORE
Survey says: 7 lessons for financial advisers
October 9, 2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
MetLife Continues to Innovate Within the Insurance Market.
August 8, 2018 MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API. This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
Global Impact 2017 Corporate Responsibility Report
July 4, 2018 MetLife has helped generations of people around the world protect their finances, property, family and future. In the process, we have shown our commitment to safeguarding families, serving communities and strengthening society as a whole. READ MORE
Culture Cafe
June 29, 2018 This week at MetLife globally is Inclusion Week. This is an opportunity for all of us to unite in creating an environment where everyone is valued for their unique qualities and differences and feels a sense of belonging. READ MORE
Two Good
June 15, 2018 MetLife has been proudly supporting Two Good for two years, the concept is very simple “You eat one, we treat one”. So, for every lunch that you buy from them, they donate a lunch to a domestic violence refuge or crisis centre. Two Good is elegant in its simplicity and its message. READ MORE
TMI Identity Thieves Target Oversharing Online
May 16, 2018 Know the risks of oversharing online and help protect your family from identify theft. READ MORE
