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MetLife Protect + 360Health

Working together to keep your clients healthier for longer

Introducing MetLife 360Health

Your client’s health is their greatest asset. It plays such a huge role in how they experience all parts of their life, including relationships, work and leisure. So, it's worth protecting.

We're investing in ways to help you look after your clients’ most important asset with MetLife 360Health: a program we've designed based on our global experience of helping many people in their recovery from ill-health.

MetLife 360Health is available within your client's policy and can provide them with  help to improve and maintain their own and their family’s physical and mental health.

How MetLife 360Health works for your clients

360Health closes the gap between a lack of time, motivation and stretches resources by providing access to expert information about health and wellbeing, as well as exclusive access to both specialists and related medical services.

Our approach to health is unique, in that its focus extends to all stages of your client’s health; not only addressing the present need in the event of a claim.

360Health Virtual Care 

And, to make sure they get the most out of their cover, they also have access to MetLife's 360Health Virtual Care; confidential, individual expert medical support when they need it most. 

360Health Virtual Care provides advised customers free access to a suite of services that can help with diagnosis, management and support for existing and emerging conditions.

The service offers four key areas to confidentiality support customers:

  • Mental Health Assist
  • Second Medical Opinion
  • GP Online
  • Nutrition Consultation

With access to a network of leading local and global specialists and doctors across a range of medical disciplines, we can provide your clients with expert support.

For more information about 360Health Virtual Care, call our Retail team today on 1800 523 523.


Getting the most out of the MetLife 360Health Program

Only 41% of Australians* are confident they understand the action required to prevent serious illness, which is why early detection and prevention via information resources, customised programs and access to Virtual Care are so important.

Here are just some of the ways we make sure that even after a claim is made, your clients are supported:

  • Return to health, ongoing care
  • Financial support through an easy to navigate claims framework
  • Rehabilitation via our Nourish program
  • Access to global expert thought leadership for chronic illness or mental health
  • Grief counselling
  • Job seeking/retraining and financial literacy support

MetLife can help tailor the right level of support for your client’s needs. Whether they've done some research or don’t know much at all, you can contact us to discuss their policy today.

For more information about MetLife 360Health, call our Retail team today on 1800 523 523.

Guild Super + MetLife 360Health

* MetLife Health & Serious Illness Research 2020

The information about MetLife life insurance is general only and does not take into account your personal situation, needs or objectives. Before deciding whether to acquire, or continuing to hold, any of our products, please read the PDS available at, or the Insurance Guide available from your super fund. Life insurance products are issued by MetLife Insurance Limited ABN 75 004 274 882 AFSL 238096.

360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. 360Health Virtual Care is a service provided by Teladoc Health. Access to these services will be at MetLife’s reasonable discretion and is eligible for all MetLife Protect customers and eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time.