The health and safety of our people and our customers is our priority, while ensuring we can continue to deliver the service you expect of us and answer all your questions.
COVID-19 Insights 1
A study of the impacts Coronavirus disease (COVID-19) is having on people's health and wellbeing. Read more...
COVID-19 Insights 2
A guide to support employee transition strategies as Australia recovers from Coronavirus disease (COVID-19)
Business Continuity at MetLife
The health and safety of our people and our customers is our priority, while ensuring we can continue to deliver the service you expect of us. Read more...
Financial Adviser
Through your financial adviser
If you purchased your insurance through your Adviser, you are protected by our MetLife Protect insurance products. Find answers about your cover here.
Employee Benefit
From your employer
If your policy is part of your benefits package from your employer, you can find answers to your policy questions about COVID-19 here.
Superannuation
Insurance inside your super
If your insurance policy is inside your superannuation, you can find answers about your insurance relating to COVID-19 here.
COVID-19 research
MetLife Australia has undertaken research on the impact the pandemic is having on people’s health and wellbeing and offers a guide on how to support employee transitions.
Personal insurance
Because life moves fast these days. And we’re committed to making insurance simple, easy to understand and more accessible.
Claims process
We understand making a claim comes at one of the most traumatic times in our customers' or their family's lives.
Business
![How responsible should organisations be for their employees' financial and mental wellbeing?]()
14-12-2020
Expectations are higher than ever when it comes to how accountable organisations should be for their employees' wellbeing.
Business
![Five reasons to support employees' financial wellbeing]()
14-12-2020
Employees are increasingly concerned about their financial wellness and want the organisations they work for to help them cope, reveals the MetLife Australia 2020 Employee Benefits Trends Study.
Business
![The flexible work dilemma]()
09-12-2020
As the post-COVID recovery begins, Australia’s workplaces will be keen to have employees back in the office and to tout remote working as a flexible work benefit once again.
Industry Insights
![MetLife is here to support you]()
02-12-2020
Discovering she had income protection was some much-needed good news for Ms M after a breast cancer diagnosis.
Money
![How to cope when your partner loses their job]()
02-12-2020
Losing a job can trigger strong emotions and cause you to rethink your financial future. Here are some ideas on how to cope from Mark Raberger, Head of Health at MetLife Australia, and Glen Hare, a financial adviser at Fox & Hare.
Business
![Fostering Employee Financial Wellness]()
30-11-2020
Financial wellness is an increasing concern for many Australian workers – and after a turbulent year filled with uncertainty, it’s not hard to see why.
Business
![Mental health should be a top priority in the workplace]()
23-11-2020
COVID-19 has put a greater focus on employee mental health, according to the MetLife Australia 2020 Employee Benefit Trends Study, which also reveals five wellbeing programs employees want most.
Industry Insights
![How MetLife Australia is building a sustainable, profitable future for retail advisers]()
09-11-2020
Chief Retail Insurance Officer Meray El-Khoury explains her vision for a sustainable, supportive and technology-led retail business at MetLife Australia.
Business
![Should volunteering be part of your workplace mental health strategy?]()
09-11-2020
Sarah Kelly our Director of Communications asks should volunteering be part of a workplace's mental health strategy?
Industry Insights
![Claims during COVID-19: the human experience is even more important now]()
27-10-2020
Early in Victoria’s COVID-19 lockdowns MetLife case manager Courtney phoned long-term customer Chantelle to check in and share a claim update. Then she discovered Chantelle needed immediate help – and called her manager.
Industry Insights
![Wellbeing support for Financial Advisers]()
08-10-2020
These are some of the most challenging times in our industry. We want to help advisers understand they have dedicated support and places they can come to in times of need.
Money
![How You Can Improve Your Kids’ Financial Security at Any Age Part 2]()
28-09-2020
What important financial lessons do parents need to share with their teenagers and young adults? Here financial advisers Erin Truscott and Regina Taarnby outline some smart ways to educate and motivate offspring.
Money
![What to do when your partner is earning less than before]()
28-09-2020
The slowing global economy has forced some households to rethink financial plans for 2021 and beyond, so we asked Mark Raberger, Head of Health at MetLife Australia, and Glen Hare, a financial adviser at Fox & Hare, to share their thoughts on making adjustments.
Industry Insights
![Sustainability at MetLife our employees]()
15-09-2020
At MetLife, we have spent more than 150 years keeping our promises to employees, making sure we are always there navigating change with confidence and purpose.
Industry Insights
![How MetLife Australia is looking after its people during the pandemic]()
03-09-2020
Understanding the new normal: MetLife Australia's CEO Richard Nunn explains the company's proactive approach to looking after its people, customers and partners during COVID-19.
Money
![How You Can Improve Your Kids’ Financial Security at Any Age Part One]()
03-09-2020
What can parents and parents-to-be do to improve their kids' financial wellbeing? Here financial advisers Erin Truscott and Regina Taarnby share important lessons about savings, insurance and investments.
Business
![What employees want]()
07-07-2020
People have a wide range of comfort levels and anxiety when it comes to the physical measures that can be put in place.
Business
![Return to the office]()
23-06-2020
As the lockdown restrictions begin to ease across Australia, employers are facing a new challenge – how to best support their employees as they return to the office.
Business
![5 tips for job hunters]()
19-06-2020
Alex Hunter our Talent Acquisition Manager shares his tips for applying for jobs and interviewing with confidence.
Industry Insights
![Virtual Onboarding]()
10-06-2020
As the way we work has changed, we have onboarded many new employees remotely, including providing any technical training they may need. Members of our onboarding team provide tips to others looking to onboard staff during these times.
MetConnect
![Australians seeking financial guidance]()
04-06-2020
MetLife’s second phase of COVID-19 Insights research reveals spike in interest in insurance and superannuation as personal finance concerns continue.
Industry Insights
![Training staff in the time of COVID-19]()
01-06-2020
Allyson Carlile, Head of People and Culture, at MetLife Australia talks about people development and the need to adapt during a pandemic.
Money
![Bouncing back from a downturn]()
18-05-2020
Whether you’re working or have lost your job, here are some tips for surviving the downturn – and creating better money habits that will benefit you when the crisis is over.
Money
![The upside of a downturn: time to explore new opportunities]()
18-05-2020
While things may seem grim now, new opportunities will emerge from this chapter in history. Financial experts say now is the time to get your finances in order and update your knowledge.
Money
![How to budget during a downturn]()
04-05-2020
If you already have a budget, the economic downturn means it’s time for a review. If you don’t have a budget, here’s how to do it and why it’s important.
Wellness
![How to keep a healthy weight while working from home]()
27-04-2020
Help stay on track with keeping a healthy weight while working from home with these four micro steps.
Wellness
![A healthy diet helps a healthy mind]()
27-04-2020
There is a large amount of research that suggests what we eat affects not only our physical health but also our mental health and wellbeing. Eating a well balanced diet may be associated with feelings of wellbeing.
Wellness
![Improving your sleep]()
27-04-2020
There are a lot of things that can easily make people anxious and stressed. This is natural when there are unknown factors in your way. Fear and anxiety can cause strong emotions, which may result in difficulty sleeping. When our sleep is poor, or we cannot get enough sleep, we may not function normally during the day when awake.
Wellness
![Resilience]()
27-04-2020
We all cope with circumstances differently, but it is important to remember that we are all part of a community. It is our human nature to care for one another and we may also need to turn to others for social and emotional support.
Wellness
![Working from home - am I being ergonomic?]()
24-04-2020
Ergonomics is the science of fitting a workplace to a user’s needs. The aim is ensure that you are comfortable, productive and efficient. It is not just about your chair and your desk but the entire environment around you. Here we consider the needs for each individual in their own environment which in this case is the home.
Wellness
![Keeping the mental health of people on claim front of mind]()
24-04-2020
Now, more than ever life is stressful. Being ill or injured can make this even more difficult and certainly more complicated. To ensure that we support our customers’ mental health at all times we have adopted key principles to support them now more than ever.
Wellness
![Staying active while isolated]()
23-04-2020
There are a number of factors that contribute to our mental health and many of these relate to diet, activity and social interaction.
Wellness
![Earth Day 2020]()
22-04-2020
Wednesday, April 22, marks the 50th anniversary of Earth Day, one of the largest civic observances in the world, with an expected 1 billion people in 190+ countries participating in activities to celebrate our planet.
Wellness
![Mental ill health - understanding the signs]()
22-04-2020
Major mental illnesses rarely appear out of the blue. There are often small changes or feelings that “something is not quite right” about peoples thinking, feelings or behaviours. It is important that we understand what to look for and what to do.
MetConnect
![COVID-19 Research Summary]()
20-04-2020
COVID-19 is taking a toll on people’s financial and mental wellbeing. The impact and uncertainty of COVID-19 is causing significant stress and anxiety (work and home life), with almost 60% of people claiming that COVID-19 has already directly impacted their financial position, and many saying that their mental health will take a significant hit.
Business
![Building your business]()
20-04-2020
Millennial financial wellness adviser Rebecca Maher offers some clear and practical strategies to help you support your clients during these economically uncertain times, and potentially grow your business too.
Wellness
![COVID-19: Getting the facts straight]()
01-04-2020
We are living in a period where information is changing daily and it is difficult to keep up to speed with what is unfolding. Each day there are new rules, more numbers and shifts in health views.
Wellness
![COVID-19 Proofing]()
31-03-2020
We’re having to stay at home more now due to COVID-19 but there are times when you might need to venture out. Here are some tips to help you navigate this new world.
Wellness
![6 working from home tips from a remote work expert]()
31-03-2020
Working from home for the first time and feeling out of your comfort zone? Don’t worry. These expert tips will help you adjust to working in isolation, maintain your relationships, and get your work done.
Wellness
![12 Ways to stay productive]()
31-03-2020
We are living in unprecedented conditions and many businesses are working remotely, which may require you to work from home. To help support you, we have put together a few tips to help you stay productive during this time.
Business
![Keeping your team engaged]()
31-03-2020
Some of the best ways to keep your team engaged – including making sure they feel supported, remain connected and know their workflow – can be adjusted to their new personal circumstances.
