360Health Virtual Care provides access to expert medical support and guidance through the convenience of the 360Health Virtual Care app.
Medical guidance from the comfort of home
Quick, easy access to local and international leading specialists
Advice for an existing diagnosis and treatment plan, whatever the condition1
Access 360Health Virtual Care at any time and as many times as needed
There are no additional costs and access extends to our customer's partner and children
360Health Virtual Care is completely confidential, the Virtual Care team do not share any personal information with MetLife2
Access an in-depth medical opinion from leading global experts. Or have general health questions answered online by a GP/doctor or Paediatrician.
Have the option of booking an in-depth mental health review3 by a team of Australian experts. Plus have general mental health questions answered online by mental health specialists.
Discuss general wellbeing and approaches to diet with a qualified dietician3 and receive a personalised action plan and ongoing support if needed.
Seek advice and a personalised plan from an Exercise Physiologist to help with fitness or recovery.
Unsure about your diagnosis and want a second opinion
Doubts about treatment or surgery
Symptoms not improving or slow recovery
Need help deciding between treatment options
1. Excludes emergency and dental
2. Teladoc Health’s Privacy Policy is readily available and can be viewed at www.360healthvirtualcare.com/en/disclaimer
3. To access Mental Health Assist and Nutrition Consultation you need to be 18 years old or above
The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately.
You should always consult a licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regime, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
By accessing this website you agree to comply with MetLife's Legal Notices.
The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time. 360Health services are provided by a third party, Teladoc Health Pty Limited.