We Make Claims Simple
We put our customers at the centre of everything we do. So we make sure they always have the care and support they need to help them through the most difficult periods in their lives.
We assess claims quickly and efficiently, to deliver fair decisions as soon as possible
Our caring team guides our customers through the claim process, making sure they understand each step
We take responsibility for making fair decisions, and ensure our staff share this vision
Our assessors and medical specialists are highly trained and experienced in claims
Step 1 - Complete a claim form, available here.
Step 2 - Provide any other documents that your claims assessor asks for.
Step 3 - We’ll contact you within 10 days of receiving your claim form to let you know what’s happening with your claim.
Find out more about the benefits of MetLife insurance and retirement solutions for your employees and your business.