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Who We Are

Our role is to help safeguard you and your family. To protect you from financial uncertainty should something unplanned happen to you.

MetLife in Australia

MetLife Australia is a leading provider of life insurance, partnering with employers, super funds and financial advisers to help Australians protect the lifestyle they love – and providing help when they need it most.

Backed by over 150 years of history and a strong global presence, we have the scale and experience to be a valued and trusted partner in business.

MetLife protects customers in over 40 countries worldwide, and leads the market in corporate insurance solutions in the US, Latin America, Asia, Europe and the Middle East.

What we stand for

We stand for life insurance solutions that provide a genuine benefit and the right level of care that is easy to understand. We believe life is for living, not for worrying about what could go wrong.

Our insurance products are designed to help our customers move through life with financial confidence. We’re here to support our customers in good times and bad, with excellence in service and care. 

We believe in working together to create effective insurance solutions for our business partners and customers. 

MetLife Australia
MetLife. Navigating life together.

Our vision

To provide the fastest, easiest and most caring life insurance experience.

There is a significant opportunity to differentiate ourselves by genuinely and authentically focusing on the needs of our customers.

Many Australians want this level of care and protection. They want to be protectors of their lifestyles, their families and the things they value in their lives.

We have the opportunity and global support to innovate, to develop insurance products and services that are relevant, simple and accessible, that truly meet these protection needs.

The care, compassion and support we show can make all the difference in protecting people’s lifestyles.

We recognise it is a privilege to be able to help and serve someone in their most vulnerable and stressful moments. 

Who is MetLife Australia
MetLife protects 2.6 million Australian lives
1.79m Australians

We proudly protect 1.79 million Australian lives

$509m in claims to policy holders in 2018
Over $504m in claims

MetLife Australia paid over $504m in claims to policy holders in 2019

3rd largest group insurer in Australia
3rd largest

We are the 3rd largest group insurer in Australia

Life Insurance Company of the Year
Award winning

Life Insurance Company of the Year, ANZIIF Australian Insurance Industry Awards 2019

Our acknowledgement

We acknowledge and pay our respects to Aboriginal and Torres Strait Islander peoples as the First Peoples of Australia, whose ancestral lands and waters we work and live on.

We honour the wisdom of, and pay respect to, Elders past, present and future, and acknowledge the cultural authority of all Aboriginal and Torres Strait Islander peoples across Australia.

How else can we help you?

Need a form? Have a question? Or simply want to find out more about the benefits of MetLife insurance solutions.