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A caring and compassionate claims process from a trusted global insurance provider, we deliver on our promise and look after customers when it matters most.

MetlLfe Claims Philosophy

Claims Philosophy

Insurance is a promise we mean to keep – and a claim is our moment of truth. You can count on MetLife to be there when you need us most, along with a Claims decision within 10 days of getting your information. 

MetLife Claims Process

Claims Process

We understand that making a claim comes at one of the most traumatic times in our customers' or their family's lives. We aim to provide simplicity, clarity, and support.