2024 Claims Paid

We’re committed to being there for our customers when they need us most, so we aim to pay every legitimate claim we receive quickly & with compassion.

Total claims paid in 2025: $686m

Trauma
Terminal Illness
Income Protection
Death
Total and Permanent Disablement
173.70 $ Death
11.96 $ Trauma
158.87 $ Income Protection
76.72 $ Terminal Illness
264.71 $ Total and Permanent Disablement

OUR CLAIMS EXPERIENCE

How to Make a Claim

We understand that making a claim comes at one of the most traumatic times in our customers' or their family's lives. 

Claims Philosophy

Insurance is a promise we mean to keep – and a claim is our moment of truth. You can count on MetLife to be there when you need us most.

Claims Paid 

Committed to being there for our customers, we aim to pay every genuine claim quickly and with compassion and care. See the statistics.