We pride ourselves on delivering exceptional customer experiences and guiding customers through some of the most difficult moments in their lives. It’s what makes us different in the market and what drives us to keep improving the claims service we provide.
We strive to be the most caring and easiest to deal with life insurer in Australia — and claim time is our moment of truth. So we’ve created a process that puts the customer at its very heart – with claims handled expertly, sensitively and ethically.