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Our customers are at the centre of everything we do and we strive to provide excellent customer service for all queries, feedback and complaints.

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We know life can be busy. And, at MetLife we’re here to help.

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General Enquiries



GPO Box 3319
Sydney  NSW  2001

Fax (02) 9266 1111

1300 555 625

Customer Service Opening Hours

Monday - Friday

9:00 AM – 5:00PM AEST

Closed on Public Holidays

If you are deaf, or have a hearing or speech impairment you can use the National Relay Service to contact MetLife Australia.

  1. Simply click the button below and then provide the MetLife number you wish to call.
  2. To learn more about the National Relay Service please visit



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This website contains general information only, which does not take into account your personal financial situation, objectives or needs. Before deciding whether to acquire, or continuing to hold, any of our products, please seek appropriate independent financial advice to assess whether it is suitable for you. You should also consider the relevant Product Disclosure Statement, available upon request by calling 1300 555 625, before making any decision. Life insurance products are issued by MetLife Insurance Limited ABN 75 004 274 882, AFSL 238096.

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