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Our customers are at the center of everything we do and we strive to provide excellent customer service for all queries and feedback.

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We know life can be busy. And, at MetLife we’re here to help.

Simply leave us a few details and a member of our friendly customer experience team will be in touch within one business day. 

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General Enquiries



GPO Box 3319
Sydney  NSW  2001

Fax (02) 9266 1111

1300 555 625

Customer Service Opening Hours

Monday - Friday

9:00 AM – 5:00PM AEST

Closed on Public Holidays

If you are deaf, or have a hearing or speech impairment you can use the National Relay Service to contact MetLife Australia.

  1. Simply click the button below and then provide the MetLife number you wish to call.
  2. To learn more about the National Relay Service please visit



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