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Group Superannuation

Providing life insurance solutions to superannuation funds.

Group Superannuation Insurance Solutions

We believe that collaboration is the key to ensuring the best outcomes for you and for your members. That’s where strong partnerships are crucial: to create a common vision and culture across our organisations that allows us to grow and develop together.

We aim to serve your members’ needs by designing customer centred insurance solutions. Combining our experience as a global insurer with our commitment to continuous improvement, we ensure a seamless and quality end-to-end process — from application and underwriting, to claims and service.

Insurance Inside Super Report

A detailed report into members' awareness, attitudes and engagement with Insurance Inside Super.

Why partner with MetLife?
Personalised customer experience

We believe in treating our customers as the unique individuals they are — and putting their needs first every time.

That's why our staff regularly attend mental health training, to assist them  in offering the best care for clients with mental health illnesses.

Our claims team adopt fair and reasonable claims assessment, focusing on the spirit of the policy terms.

A clear and simple process

We make our claims process simple, transparent and easy to understand — so your members always know what we need from them.

Our MetLife eToolkit™ builds customer engagement throughout the process, ensuring clear and compelling communications at every touch point.

By managing customer expectations, we create shorter and simpler claims cycles for you — reducing complaints and strengthening customer loyalty.

Our global advantage

Our position as the leading insurance provider worldwide gives us the MetLife Global Advantage™. Pooling our resources from around the globe, we offer our customers best practice and better value

With MetLife, you get world-class service — at affordable prices. We know how to meet your customers’ needs, wherever in the world they are.

Proactive life insurance

We ensure our customers get the lifestyle protection they need — for today and tomorrow. Our initiatives are transforming life insurance into proactive care.

Our health and wellness program assesses the health and lifestyle needs of each individual — creating positive long term outcomes, including lower claims and better premiums.

Our Super Partners

Group Superannuation

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This website contains general information only, which does not take into account your personal financial situation, objectives or needs. Before deciding whether to acquire, or continuing to hold, any of our products, please seek appropriate independent financial advice to assess whether it is suitable for you. You should also consider the relevant Product Disclosure Statement, available upon request by calling 1300 555 625, before making any decision. Life insurance products are issued by MetLife Insurance Limited ABN 75 004 274 882, AFSL 238096.

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