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Group Superannuation

Providing life insurance solutions to superannuation funds.
Insurance Inside Super Report 2018

A detailed report into members' awareness, attitudes and engagement with Insurance Inside Super.


Group Superannuation Insurance Solutions

We believe that collaboration is the key to ensuring the best outcomes for you and for your members.

That’s where strong partnerships are crucial: to create a common vision and culture across our organisations that allows us to grow and develop together.

We aim to serve your members’ needs by designing customer centred insurance solutions. Combining our experience as a global insurer with our commitment to continuous improvement, we ensure a seamless and quality end-to-end process — from application and underwriting, to claims and service.

Group Superannuation

Our Super Partners

Why partner with MetLife?

Personalised customer experience

We believe in treating our customers as the unique individuals they are — and putting their needs first every time.

That's why our staff regularly attend mental health training, to assist them  in offering the best care for clients with mental health illnesses.

Our claims team adopt fair and reasonable claims assessment, focusing on the spirit of the policy terms.

A clear and simple process

We make our claims process simple, transparent and easy to understand — so your members always know what we need from them.

MetLife’s digital platform - MetPower™ enables a fast and easy experience, ensuring clear and compelling communications at every touch point.

Easy and intuitive tools provide digital experiences across the entire journey for both members and fund administrators.

By managing customer expectations, we create shorter and simpler claims cycles for you — reducing complaints and strengthening customer loyalty.

Our global advantage

Our position as the leading insurance provider worldwide gives us the MetLife Global Advantage™. Pooling our resources from around the globe, we offer our customers best practice and better value

With MetLife, you get world-class service — at affordable prices. We know how to meet your customers’ needs, wherever in the world they are.

Proactive life insurance

We ensure our customers get the lifestyle protection they need — for today and tomorrow. Our initiatives are transforming life insurance into proactive care.

Our health and wellness program assesses the health and lifestyle needs of each individual — creating positive long term outcomes, including lower claims and better premiums.

With MetLife, you get world-class service — at affordable prices. We know how to meet your customers’ needs, wherever in the world they are.
MetLife. Navigating Life Together.
Group Superannuation

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