MetLife 360Health

Awarded Best Overall Health and Wellness Program 2023*

Helping your members to defend against serious health conditions and live healthier for longer.

Talk to us today about partnering with MetLife and 360Health. 

360Health provides fast, virtual access to global experts and includes mental health support, expert medical opinion, nutrition support, fitness and recovery support for individuals and their families2 at no extra cost.

These services can be accessed by your members and their families2 to help them with their unique needs across five stages of health - prevention, early detection, return to health, return to work3 and ongoing care.​

MetLife 360Health Services

Mental Health

Getting help at the first signs of mental ill-health



Openly discussing your nutrition goals with a dietitian can help members take control of their health. 


Fitness and Mobility

Help with improving your member's general health and fitness, or support with their recovery from injury or surgery.


Expert Medical Opinion

Get a second expert medical opinion on a symptom, diagnosis, treatment or surgery


Ask a Clinician

Get medical questions answered


Recovery Support

Supporting your member's recovery journey  


Book a mental health review 

If your members are feeling stressed, anxious or depressed, or have been diagnosed with a mental health condition, they can speak to a professional by booking an in-depth confidential mental health review through 360Health.

Making an appointment with an expert who can tailor a mental health plan to their situation can be a positive turning point. Available to persons 18+ years.

Have a nutrition consult

Advice to help your members make healthy food choices relevant to their lifestyle, food preferences and nutrition-related conditions. They have access to a qualified dietitian to discuss their nutrition and wellbeing goals and build a personalised plan.

Talk to an exercise physiologist

360Health offers expert guidance to help your members build healthy exercise habits. They can also discuss their fitness with an exercise physiologist and receive a tailored action plan designed to help them achieve their goals.

Ease your mind with a second opinion

Medical opinions from global experts and specialist doctors who will review your member's medical files to provide their clinical opinion and treatment recommendations.

Ask a medical question

A quick and easy way to have medical questions answered by a GP, Paediatrician or Mental Health Clinician within 24 hours through an app-based service. 

We are here to help

If your member is insured by MetLife and already has a serious illness or injury, find out how we can help them get back to work as well as doing the things they love with our MetLife Recovery Support program.

Getting back on their feet after a severe injury or other health crisis can be less overwhelming if they have experts to lean on. That’s where 360Health can make life a lot easier – at a time when your member's need comfort most.

360Health Hub

Easy and fast access to health resources, expert advice and general health tips.

*Plan For Life’s Excellence Award – Best Overall Health and Wellness Program 2023.​

2. The term ‘family/families’ refers to children, partners, parents and parents in-law.

3. Recovery Support services are only accessible to members who are insured by MetLife and does not extend to children, partners or parents/parents in-law.

The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited. 

By accessing this website you agree to comply with MetLife's Legal Notices.

The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.

360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.