We make our claims process simple, transparent and easy. Our personalised approach is tailored to the needs of each client, as a dedicated case manager guides them through their claim with empathy and care.
Our Employee Benefit Trend Survey taps into current trends in the Australian market, harnessing valuable insights into the needs of your staff.
With clear and compelling communications at each touch point, we build customer engagement throughout our claims process, so your employees receive the right support when they need it.
We believe in putting our customers at the centre of everything we do, which is why we are continually improving our data collection and reporting.
We invest in our own people, technology and processes, so we can expand our capabilities and deliver even deeper insights into your employees and their needs.
This means we’re able to provide you with easy access to information wherever you are — with reporting solutions tailored to your business and staff.
As we continue to expand our global reach, we have built a deep understanding of industry regulations, practices and culture across the world.
As one of the few insurers who confidently deliver to the unique needs of any global workforce, regardless of their size or location, our specialists draw on this knowledge to tailor solutions for your company.
Your employees expect the best support from you including supporting their health. MetLife has developed 360Health, an end-to-end health solution to defend against serious illness and help your employees stay healthier for longer. As part of MetLife’s 360Health offering, MetLife has partnered with Teladoc Health to provide 360Health Virtual Care.
360Health Virtual Care
Virtual Care enables your employees and their immediate family to access leading medical experts. The service covers most illnesses including mental health and provides a discreet and confidential way to seek support by connecting you with a team of leading professionals from the comfort of your home- both for your physical and mental health.
MAXIS Global Benefits Network
MAXIS Global Benefits Network is one of the world’s largest employee benefits networks — of which we’re proud to be a part.
Through MAXIS, we offer benefits and capabilities to more than 1.5 million staff, employed by over 750 multinational firms, across 110 markets worldwide.
Partnering with us will enable you to access this global network.
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