HEALTH AND WELLNESS
MetLife Australia has been recognised again in 2025 with 7 awards from Money magazine and Financial Standard.
The 2025 Financial Standard Industry Awards for Life Insurance and Money magazine Life Insurance of the Year Awards, conducted by Rainmaker Information, evaluated banks, financial institutions, and insurers across various categories. MetLife's exceptional performance in these evaluations underscores a strong commitment to excellence and innovation through their insurance and wellness solutions.
MetLife awards for 2025
- Money Life Insurance Awards – Health & Wellness Cover of the Year
- Financial Standard Industry Service Award – Health & Wellness Cover of the Year
- Money Life Insurance Awards – Life Insurer of the Year – Group.
- Money Life Insurance Awards – Best Lump Sum Product in the Advised Channel
- Money Life Insurance Awards – Best Value in Super (joint with Equip Super)
- Money Life Insurance Awards – Best Value Death and TPD insurance in Super for Women (joint with Equip Super)
- Money Life Insurance Awards – Best Value Death and TPD insurance in Super for Men (joint with Equip Super)
MetLife’s 360Health has proudly secured Money magazine's Health & Wellness Cover of the Year for the second consecutive year. This recognition reflects the value seen by our customers, advisers, and the over three million members of the superannuation funds who partner with us.
MetLife’s 360Health program provides access to experts including psychologists and psychiatrists, second opinions from global specialists, personalised fitness plans from exercise physiologists, nutrition advice from a dietitian, and menopause support from a specialist nurse at no extra cost.
Those with access and their family1 can also connect with GPs, mental health clinicians, and paediatricians who respond within 24 hours, ensuring they get the right support at the right time.
MetLife 360Health Services
Mental Health
Get confidential support for your mental health
Nutrition
Openly discussing your nutrition goals with a dietitian can help you take control of your health.
Fitness and Mobility
Help with improving your general health and fitness, or support with your recovery from injury or surgery.
Expert Medical Opinion
Want to get a second opinion on a symptom, diagnosis, treatment or surgery?
Menopause Support
Helping you manage your perimenopause and
menopause symptoms
Ask a Clinician
Get your medical question answered
Recovery Support
Supporting your recovery journey
Book a mental health review
If you’re feeling stressed, anxious or depressed, or have been diagnosed with a mental health condition, you can speak to a professional by booking an in-depth confidential mental health review through 360Health.
Making an appointment with an expert who can tailor a mental health plan to your situation can be a positive turning point. Available to persons 18+ years.
Book a nutrition consult
Advice to help you make healthy food choices relevant to your lifestyle, food preferences and nutrition-related conditions. You have access to a qualified dietitian to help you build a personalised plan based on your nutrition and wellbeing goals.
Talk to an exercise physiologist
360Health offers expert guidance to help you build healthy exercise habits. You can also discuss your fitness with an exercise physiologist and receive a tailored action plan designed to help you achieve your goals.
Ease your mind with a second opinion
Medical opinions from global experts and specialist doctors who will review your medical files to provide their clinical opinion and treatment recommendations.
We are here to help
Through MetLife 360Health Menopause Support, you will be matched with experts who will take a holistic approach, tailoring your symptom management to your individual lifestyle and health needs.
Ask a medical question
A quick and easy way to have your medical questions answered by a GP, Paediatrician or Mental Health Clinician within 24 hours through an app-based service.
We are here to help
If you are a member insured by MetLife and you already have a serious illness or injury, find out how we can help you get back to work as well as doing the things you love with our MetLife Recovery Support program.
Getting back on your feet after a severe injury or other health crisis can be less overwhelming if you have experts to lean on. That’s where 360Health can make life a lot easier – at a time when you need comfort most.
1The term ‘family/families’ consists of customer’s children, partner, parents, and parents-in-law.
If you have a health or medical concern, please seek professional medical advice immediately.
Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife).. MetLife Protect Super is issued by Equity Trustees Superannuation Limited (ABN 50 055 641 757, AFSL 229757) (ETSL). 360Health services are provided in conjunction with Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health), a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. All services except for Recovery Support are provided by Teladoc Health."
The information provided is general only and does not take into account your personal or financial situation, needs or objectives and is not health or medical advice. MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health.
Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time."
Before deciding whether to acquire, or continuing to hold, any of our products, please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) available at metlife.com.au and relevant PDS, TMD and Insurance Guide available from your super fund. Speak to a financial adviser for specific personal financial advice.