The one thing advisers should be doing to boost client retention and referrals
October 31, 2019 Almost a third of consumers and half of SME’s are considering either changing their current adviser, or ceasing to use one completely, what is the one thing to do to boost client retention and referrals? READ MORE
Do your clients understand how commissions work?
October 16, 2019 Of the many learnings to come out of the Royal Commission, none are as important as the need for honest and transparent communications between financial advisers and their clients when it comes to financial products and services. READ MORE
The cost of workplace stress
October 2, 2019 Stress at work is more than just a fact of life, it’s increasingly becoming an economic issue. READ MORE
Why advisers need to strengthen connections with their clients
September 24, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Adviser-Client Research 2019 - Client Retention
September 18, 2019 Our research reveals financial advisers risk losing clients if they fail to demonstrate long term value of advice. READ MORE
Getting to know Michael Mulholland
September 16, 2019 We welcome Michael Mulholland to the MetLife family as Chief Distribution Officer. Read more to learn about Michael. READ MORE
MetLife Progress Q&A with Cassandra Scoble
September 16, 2019 Dubbo based financial adviser, Cassandra Scoble, started her career in general insurance where she realised that she wanted to do more than just help people insure their “stuff”. Here, Cassandra shares with us her journey into financial advice and her top tip for those who are new to the industry. READ MORE
R U OK?
September 11, 2019 Mental Health is as important as physical health to us at MetLife, and our organisation, supported by our HWS Thrive committee, is focused on bringing our people together regularly to discuss this important topic. READ MORE
Effective PMIF implementation starts with listening
September 5, 2019 Recently MetLife held a successful member engagement workshop on communicating PMIF changes to members. Senior Manager Member Engagement, Brian Jacobs, shares with us some insights from the workshop. READ MORE
Top 5 questions about Insurance Inside Superannuation
September 3, 2019 We asked financial adviser Glen Hare about the most burning questions his clients ask about insurance inside superannuation (IIS) and what he tells them about making the right insurance decisions. READ MORE
Financial wellness matters
August 27, 2019 Financial Wellness is the state of being in strong financial health so that an individual can successfully manage day-to-day finances, protect against unplanned expenses and financial shocks, and plan and save for the future. READ MORE
One Year On: How advisers helped drive change to the policy anniversary process
August 21, 2019 We reflect on how adviser feedback was a crucial part of redeveloping the MetLife Protect policy anniversary process, making it more valuable for clients and easier for advisers. READ MORE
What is life insurance?
August 19, 2019 Katrina Mellor, MetLife’s Head of Delivery, explains everything you need to know about life insurance – and making the right choices so you and your loved ones are protected. READ MORE
How the retail long-running team used agile to improve delivery
July 24, 2019 Retail platform owner, Arti Kumar, shares a mini-retro on how her team used agile principles to improve the experience for both advisers and customers. READ MORE
1 July changes to insurance explained
June 28, 2019 The new Protect Your Super legislation explained: What is it? Who will be affected? READ MORE
What does Protect Your Super mean for your insurance?
June 26, 2019 The new Protect Your Super legislation (PYS) will turn off insurance cover for inactive superannuation accounts. MetLife’s Brian Jacobs explains what you need to know and what to do if you’re affected. READ MORE
MetLife Australia welcomes new CEO
June 17, 2019 Recently we welcomed new CEO, Richard Nunn. Richard joins the MetLife family with over 30 years’ financial services experience across wealth management and banking, including life insurance and retail advice. READ MORE
The caring workforce.
June 17, 2019 Recently we sat down with some of the MetLife family to find out some of the ways we have demonstrated our caring values. READ MORE
The evolving workforce
June 13, 2019 We share key insights from our US 2019 Employee Benefits Trends Study on how organisations can thrive in today’s evolving workforce. READ MORE
Authentic leadership
June 5, 2019 What is authentic leadership? Chesne Stafford shares her thoughts following the Women in Insurance Leadership Summit. READ MORE
Bringing innovation to life
May 31, 2019 While we are implementing digital solutions, we constantly think about how we are providing a caring experience and it’s a challenge that we try and work through. READ MORE
NOURISH
April 30, 2019 We have seen through our claims data that Mental ill-health is becoming more prevalent across our community. Despite the services available we are seeing a rise in incidence and increased duration. READ MORE
Wellness for Life
April 17, 2019 At MetLife we celebrate Wellness for Life week. Nicola Keenan our Health & Wellbeing Champion explains how our Health and Wellbeing committee helps us to celebrate. READ MORE
Wellness Year Round
April 15, 2019 Do you have trouble staying well when the seasons change? Follow these tips to stay healthy. READ MORE
Tips to communicate PYS legislation successfully
April 8, 2019 With the Protecting Your Super legislation 1 July deadline fast approaching, the time has come for superannuation trustees and life insurers to come together to implement the changes successfully. READ MORE
Mental Health in the Workplace
April 2, 2019 Melissa Colonna our Health & Recovery Manager discusses our Mental Health in the Workplace event and who to seek out to help build an employee mental health strategy. READ MORE
High stress after the Banking Royal Commission
March 26, 2019 Margo Lydon the Chief Executive Officer of SuperFriend shares some of the insights from their Financial and Insurance Services Profile Report. READ MORE
Shaving the world from blood cancer
March 19, 2019 Meet the MetLife staff who bravely shaved their hair for a good cause. READ MORE
Digital Detox: How to disconnect from your tech
March 18, 2019 In today’s digital age, we are constantly surrounded by technology. Beyond staring at computer screens throughout our work day, exposure to social media and email communication has become increasingly mobile through our smartphones, tablets and even watches. READ MORE
International Women's Day
March 8, 2019 International Women’s Day (IWD) is a global celebration of the social, economic, cultural and political achievements of women around the world. READ MORE
Why MetLife Australia is encouraging women to Lean In
March 6, 2019 Lean In Circles are small peer groups of women that meet once a month to learn and grow together. They provide women with a safe space in which they can share the challenges that are unique to them in the workplace, while simultaneously offering leadership skill building. READ MORE
An agile approach
March 5, 2019 MetLife’s agile approach is seeing products rapidly evolve in line with client and adviser needs. Janhvi Chadha, Product Manager for MetLife Australia’s Differentiate Program, explains how the new approach works and why it has been implemented. READ MORE
MetLife Protect helping Advisers and their Clients
March 5, 2019 Rachel Towell, MetLife Australia’s State Manager for NSW/ACT, explains how MetLife Protect allows advisers to match their clients’ needs and values more closely to their life insurance. READ MORE
GLAM network: supporting employees to bring their whole selves to work
March 1, 2019 This year GLAM – Gay, Lesbian and Transgender Associates and Allies at MetLife is supporting the company’s LGBTQI+ community through a series of events. READ MORE
Life Insurance brick by brick
February 27, 2019 We recognise that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for each and every client. It’s been designed for the way people in Australia live today. READ MORE
Modular Insurance up close
February 27, 2019 Stuart White, State Manager, Queensland, walks us through the three target customer segments for MetLife Protect and uses case studies to show how the modular product and optional Extras cover work in practice. READ MORE
Design for Innovation.
February 18, 2019 How can design help the world’s largest companies innovate? Frances McClelland, our Customer Experience Designer recently shared the progress we’re making, using design methods to better understand our customer journey to define a customer-centric future experience through collaboration with our business partners and their customers. READ MORE
Industry dilemma: Enter the millennials
February 12, 2019 Millennials are coming of age – and gaining age-old responsibilities. How can the insurance sector engage these digital natives in protecting their futures? READ MORE
Why modular MetLife Protect is different
February 11, 2019 We speak to Casey Sugden, State Manager of Victoria, Tasmania and South Australia, to find out what advisers need to know about MetLife Protect’s modular product design and how to work closely with clients to best meet their needs. READ MORE
Self-Care Tips for Better Work/Life Balance
February 8, 2019 As your work and home life blend together more and more, here are some simple ways to keep stress levels low and productivity high. READ MORE
How MetLife is minimising the super gender gap
January 31, 2019 At MetLife, we’re committed to providing our employees with a great place to work and part of that is helping minimise the super gender gap. READ MORE
Data Privacy at MetLife Australia.
January 28, 2019 January 28 is Data Privacy Day, an international effort to empower individuals and businesses to respect privacy, safeguard data and enable trust. READ MORE
Trust or bust: 5 ways to create client connection
January 16, 2019 The best financial advice is founded not on money, but trust. Here we look at how advisers can develop and maintain fruitful client relationships. READ MORE
Trust in the Life Insurance Industry
January 14, 2019 James Carey, Head of Group Pricing looks at how insurers and trustees can collaborate in relation to the changing regulatory environment and looks at the important issue of trust in the industry. READ MORE
Challenges and lessons of Kokoda
January 10, 2019 Chesne Stafford shares her experiences and the lessons she learned from walking the Kokoda Trail. READ MORE
6 Ways to make your New Year's resolutions stick this year
January 8, 2019 This year, ask yourself an important question — how can I create meaningful New Year’s Resolutions that I’ll actually stick with? These 6 tips will help you make realistic and achievable resolutions for the year ahead. READ MORE
Sleep tips to improve your week
December 14, 2018 Could your sleep habits be affecting your performance at work? A good night’s sleep may seem like a lower priority than catching up on emails (or binge-watching the latest Netflix show), but it’s essential for focus and critical thinking. READ MORE
Changing Workplace
December 10, 2018 The world of work will change dramatically over the next 10-15 years as companies seek to deploy ever smarter machines. The rise of technology such as artificial intelligence (AI) will revolutionise almost every aspect of our lives, especially work. READ MORE
Be inspired - travel ideas for 2019
December 5, 2018 With a new year on the horizon, it’s important to keep in mind that we all need to recharge our batteries at some stage – and there’s no better way to do so than by taking a holiday. READ MORE
Data Governance
November 27, 2018 Like most companies, the Data Governance team at MetLife Australia manages the availability, useability, and integrity of data. READ MORE
Eating and activity to help strengthen your GI tract
November 20, 2018 Your gut is amazingly responsive to both good and bad influences. Fortunately, many good influences can help you strengthen your gut. READ MORE
Budgeting for Baby - 5 top tips
October 30, 2018 Start parenthood on the right foot, by getting your money sorted before baby arrives. READ MORE
Why modular MetLife Protect makes sense
October 17, 2018 MetLife recognises that everyone is unique, so their insurance needs to be too. Meet the new modular cover you can tailor to match what truly matters for your client. READ MORE
Survey says: 7 lessons for financial advisers
October 9, 2018 Nothing succeeds like heeding client feedback. Our major survey of the financial advice sector reveals just what clients are looking for. READ MORE
What do your kids need to be future proof?
October 4, 2018 All parents want their kids to be successful, but what do kids really need to be future proof? Find out how to ease your kids’ path into their successful future. READ MORE
Cyber bullying and how to keep your children safe online
September 27, 2018 Although the Internet is very useful, it can easily become a cyber bullying trap for your children. Find out how to keep your children safe online. READ MORE
MetLife Continues to Innovate Within the Insurance Market.
August 8, 2018 MetLife has partnered with ACORD to develop Australia’s first Life Insurance claims lodgement API. This technology allows greater flexibility to improve technology implementation timelines and the overall member experience. READ MORE
How Much Life Insurance Do you Need?
July 27, 2018 We never know what’s around the next corner. But with life insurance, you can help make sure that whatever happens, your loved ones are financially protected. READ MORE
NetLife
July 20, 2018 We know that a successful team is made up of happy people. So we create an environment to support the physical, social and emotional wellbeing of our employees. READ MORE
When Should I Check My Life Insurance Cover?
July 19, 2018 If you purchased your life insurance policy some time ago or have cover inside your super, it’s likely you haven’t thought about it much since then. Maybe your life has changed in significant ways and you’re wondering whether it’s time to adjust your coverage. Here’s when it may be time to check your level of cover. READ MORE
Global Impact 2017 Corporate Responsibility Report
July 4, 2018 MetLife has helped generations of people around the world protect their finances, property, family and future. In the process, we have shown our commitment to safeguarding families, serving communities and strengthening society as a whole. READ MORE
Culture Cafe
June 29, 2018 This week at MetLife globally is Inclusion Week. This is an opportunity for all of us to unite in creating an environment where everyone is valued for their unique qualities and differences and feels a sense of belonging. READ MORE
Can inclusion in the workplace reduce stress?
June 25, 2018 Kath Jordan our Senior Technical Training Consultant and member of the MetLife Social club shares her tips on how to achieve work/life balance and how inclusion plays a part READ MORE
Two Good
June 15, 2018 MetLife has been proudly supporting Two Good for two years, the concept is very simple “You eat one, we treat one”. So, for every lunch that you buy from them, they donate a lunch to a domestic violence refuge or crisis centre. Two Good is elegant in its simplicity and its message. READ MORE
Productivity Commission Report update
June 14, 2018 We provide you with a client update on the Productivity Commission’s report on the Australian superannuation system. READ MORE
What the 2018-19 Federal Budget means for your fund and members
June 14, 2018 The Federal Government announced various superannuation policy changes in this year’s Federal Budget. READ MORE
5 Reasons Why Table Tennis is Great for Employee Engagement
June 5, 2018 At MetLife we believe corporate culture drives strategy which is why we have dedicated committees aimed at supporting employees physically, socially and emotionally in order to create a great place to work. READ MORE
TMI Identity Thieves Target Oversharing Online
May 16, 2018 Know the risks of oversharing online and help protect your family from identify theft. READ MORE
What is underwriting anyway?
February 5, 2018 Underwriting simply means assessing risk. Find out more about what life insurance underwriters look for – and how this can affect your life insurance application and premiums. READ MORE
How to teach your kids about saving money
February 1, 2018 From virtual currencies to mobile payment apps, there are more ways than ever to pay for goods and services. The financial planning lessons you need to teach your kids are probably more complex than the ones your parents taught you. Here are several tips for raising financially-savvy kids in the age of electronic transactions. READ MORE
What's the least you can do when you're having trouble saving Money
February 1, 2018 Are you having trouble saving money? Maybe you’re struggling to pay off HELP and Student loans, credit card debt or you’re just overspending each month. Whatever the case, these tips can help you save money, even when it’s the last thing you think you can do. READ MORE
Listen Up: The Skill You Need to Get Ahead at Work
February 1, 2018 Boosting your active listening skills at work can help you be more present in the conversations you’re having, prevent incidents of conflict, deepen your relationships with colleagues and ultimately improve your job performance. READ MORE
10 tips to get started with Life Insurance
January 23, 2018 Many people know they need life insurance, but they don’t take the next step because they’re not sure where to start. Here’s what you need to know. READ MORE
Break these bad habits at work
January 19, 2018 Are your bad work habits sabotaging your career? Here’s what you can fix today to set yourself up for success at work. READ MORE
How to have fewer, better meetings
January 15, 2018 Meeting overload can leave you feeling undervalued, uninspired and disconnected from your work. READ MORE
10 things to do with your Children that don't cost a fortune
January 9, 2018 Entertaining your children on weekends and holidays can be expensive - but it doesn't need to be. Here are 10 things you can do with your family that don't cost a fortune. READ MORE
How to talk to your kids about their future careers
November 15, 2017 Choosing a career path is a tricky process, and your children will benefit from having you as a source of advice and sounding board READ MORE
Benefits of Positive Psychology
August 24, 2017 The science of positive psychology contributes new insights and proven strategies to increase wellbeing in individuals, workplaces and communities. READ MORE
Why volunteering is good for you, and others
August 23, 2017 From improving your overall health and wellbeing to helping you make friends and learn new skills, there are lots of reasons why volunteering is good for you, your workplace and your community. READ MORE
5 simple ways you can eat healthier
August 14, 2017 The value of eating right is more than just a number on the scale. We asked two nutritionists for some practical ways to eat better - here are their top 5 strategies. READ MORE
Out with the old? Tips for spring cleaning your paperwork
August 14, 2017 Can’t find your desk for the paperwork? It may be time for a spring clean – but what should you keep, and what should you ditch? READ MORE
Set your kids up for the future with these long-term investments
August 14, 2017 There are many financial options available for your children’s future – we look at which ones will suit your situation best. READ MORE
Five tips for succeeding in your career
August 9, 2017 Senior MetLife female executives share their experiences and top five tips for succeeding in your career READ MORE
What happens when you don’t have a will
July 25, 2017 A will is a roadmap for what you want done with your assets, and there’s no better time to have one drawn up. READ MORE
Income protection: is it really worth it?
July 14, 2017 It’s not something we like to think about, but if something happened and you weren’t able to work, what would happen to your household finances? READ MORE
Sleep tips to improve your work week
June 29, 2017 Five simple tips to improve your sleep habits READ MORE
Holistic approach to support helps recovery
June 2, 2017 MetLife is dedicated to navigating life’s twists and turns with our customers, not only during the good times, but also when life is at its most challenging. READ MORE
Workplace wellbeing a key ingredient of employee benefit packages
March 18, 2017 Employers are recognising that the right wellbeing initiatives can boost employee satisfaction and productivity. READ MORE
MetLife launches virtual reality in India
March 8, 2017 Ground breaking technology is set to revolutionise the concept of customer service through a differentiated, immersive and personalised experience. READ MORE
Life Insurance in superannuation working group
March 8, 2017 The Life Insurance in Superannuation Working Group released the first of three discussion papers about key elements of its work program to improve superannuation for Australians. READ MORE
Employees are more concerned about Mental Health than Employers think
December 21, 2016 Our Employee Benefit Trends Study explores the attitudes of 300 Australian company managers and over 500 Australian full-time employees READ MORE
What could possibly go wrong?
October 6, 2016 Despite the clear value life insurance can provide for small business owners, a recent survey we conducted had discovered that 47% don’t have any life cover at all. READ MORE
How to help your employees thrive
October 6, 2016 Recent statistics highlight that Australian employees are not necessarily thriving. In the financial services industry, one in three suffer from mental health issues. READ MORE
A faster road to recovery after injury
July 28, 2016 Returning to work is an integral part of the recovery process, with a range of proven benefits on an individual’s physical and mental health. READ MORE
The evolution of Total and Permanent Disability (TPD)
May 25, 2016 A look back at the origins of TPD and where it’s heading in the future in Australia READ MORE
Life hacks for stress management
April 22, 2016 Being mentally and physically fit is very important; it allows you to be more resilient and can prevent the onset of potential health issues. READ MORE
Mind the gap: Women finish last in the super stakes
March 16, 2016 Recent research has shown that woman retire with far less superannuation than men ― so why the gap, and what can we do about it? READ MORE
Opting out of Superannuation
March 14, 2016 Super has been a hot topic of discussion since media reports emerged that the government was considering a change to compulsory contributions. So what would the ability to opt out of super mean for low income earners? READ MORE
5 Trends Shaping Australian Insurance
January 20, 2016 Legislative reform, consumer trends and tech advances look set to change the insurance landscape in the year ahead. READ MORE
Innovation in the Life Insurance Industry
January 18, 2016 The insurance industry must transform its thinking to be more innovative. READ MORE