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Mental Health

Support for your mental health

One in five Australian adults experience a mental health issue at some point in their life1 and it's becoming harder to access professional help.

That's why we provide 360Health Mental Health Assist.

You can get your general questions answered online by mental health specialists and have a confidential in-depth mental health review by a team of Australian based experts.

And, as a MetLife customer it's all part of your insurance offer so there's no additional fees or costs.

Get the right help through Mental Health Assist

Jack's Story

Jack struggled for some time to find the right support for his mental health needs.

Through Mental Health Assist, he was matched with experts who quickly understood his needs. 

How to access MetLife 360Health

There are a number of ways you can be a MetLife insurance customer so you and your family^ get access to 360Health.

It can be: 

  • Through your insurance inside your superannuation
  • As an employee benefit through your employer 
  • Organised through your financial adviser 

Check if you're a MetLife customer now so you can start using the services today.

Book a call with a mental health specialist

MetLife 360Health Mental Health Assist is powered by our partners Teladoc Health*, global leaders in providing virtual care.
REQUEST A CALL BACK

How it works

One

Request a call for a mental health review

Two

A mental health nurse will identify the support you need 

Three

We will connect you with your dedicated mental health professional

Four

Receive your report and recommendations 

 

360Health supports you in accessing the right mental health guidance

Unexpected Signs of Work Burnout
Unexpected Signs of Work Burnout
As we get to the end of the year mental health is top of mind for many of us, workplace burnout might be taking on forms that are harder to identify than usual.
Mental ill health - understanding the signs
Mental ill health - understanding the signs
Major mental illnesses rarely appear out of the blue. There are often small changes or feelings that “something is not quite right” about peoples thinking, feelings or behaviours. It is important that we understand what to look for and what to do.
Mental health tips for young people
Mental health tips for young people
Dr Lorelle Drew, Consultant Psychiatrist at The Victoria Clinic, and Alex Blake, Customer Offer Manager 360Health MetLife Australia, share some tips on looking after your family's mental health and wellbeing.
The mental health benefits of routine
The mental health benefits of routine
MetLife’s Chief Medical Officer, Dr Samuel Lim, explains the stress signs to look out for, how to bring positive mental health activities into your life, and where to get help if you’re feeling overwhelmed.
How to give your mental fitness a workout
How to give your mental fitness a workout
While your brain is hard at work 24 hours a day, it still might not be mentally fit. 360Health and our workplace mental health and wellbeing Partner Superfriend provides a framework so you can take the time for a mental fitness workout.

1. https://www.abs.gov.au/statistics/health/mental-health/national-study-mental-health-and-wellbeing/2020-21

* Teladoc Health’s Privacy Policy is readily available and can be viewed at www.360healthvirtualcare.com/en/disclaimer

^ The term 'family' covers spouse and children.

The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited. 

By accessing this website you agree to comply with MetLife's Legal Notices.

The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.

360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.